sr. customer service associate Resumes in US: tamera

Name:

tamera

Location:

Experience:

5-10 yrs

Willing to Relocate:

Yes

Willing to Travel:

Yes

Most Recent Job Title:

sr. customer service associate

Personal Website:

Objective:

Experienced Manager/Supervisor seeking an opportunity that can utilize strong organizational and problem solving abilities.

Resume Text:

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rtificate
Dean’s List

· Intro to Criminal Justice System
· Criminalistics
· Criminal Evidence
· Criminal Investigation
· Courtroom Presentation of Scientific Evidence
· Field Work in Criminal Justice
· CSI: Photography & Fingerprinting

1997-1998 Sawyer College of Business Hammond, IN

Academic Honor Roll

· Anatomy & Physiology 1,2,3 Business Math
· Med. Role and Ethics Intro. To Disease, Diag, Thrpy
· Orient. To Clinical Lab Urinalysis & Blood Collection
· Information Mgmt Systems Calculator Applications
· Bus. Organization & PC Professional Image Dvlpmt
· Proofreading/Spelling Fund of Insurance Proces
· Chemistry Pharmacology
· Med. Office proc/Cust Service Vitals, Instruments, Ster tech
· Serology & Immunology Machine Transcription
· Medical Office recordkeeping Document prod/word proc
· Computerized med. Billing EKG admin.
· Intro. To Medical transcription Business Writing 1
· Medical keyboarding prod. Procedures for Asstg Phys.
· Hematology

EXPERIENCE
2005-present Trump Casino Gary, IN
Cage Cashier
§ Responsible for handling and counting large sums of money
§ Assist customers and use computer to look up customer information
§ Exchange chips and tokens for cash and coupons for payout
§ Make buys for drawers and c
§ Handle markers/redemptions and cash advances
1997-1998 Highland Convenience Highland, IN
Cashier
§ Assisted customers, handled cash register, and ran lotto machine
§ Closed store daily

Tamera Hagerman
Page 2

1996-1997 Blockbuster Video Highland, IN
Shift Supervisor
§ Supervised employees on shift and handle disciplinary actions
§ Assisted customers resolving complaints and disputes
§ Opened and closed store
§ Completed paperwork dealing with store
§ Responsible for deposits, safe and all moneys
1996 KFC Highland, IN
Manager/Shift Supervisor
§ Responsible for employees, disciplinary actions and money on shift
§ Assisted customers taking orders and resolving complaints
§ Opened and closed store
§ Responsible for all store paperwork and handled safe
§ Prepared and cooked all foods

TECHNICAL SKILLS
Type 65wpm, MS works, MS Office, fax, scanner, printer, machine transcription, medical transcription, use of multi-line phone

SPECIAL LICENSES
Level 2 Gaming license TR6063

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