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Front Desk Receptionist Resume
Kathaleen
US-Virginia-Northern
10+ yrs
Yes
Yes
Functional Analyst / On Site Manager
To enthusiastically and effectively manage and motivate diverse groups of people in a fast paced environment; using the principles of supervision, leadership, communication and superior organizational skills to improve operational efficiency and effectiveness while consistently meeting company goals
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* Effective execution of program administration while ensuring stringent safeguards for government confidential materials.
* Administration of timesheets, schedules, travel orders and travel claims, and purchasing of supplies on a multi-million dollar DoD Marine Corps Contract.
* Developed, maintained, and revised suspense record systems regarding material, equipment, or data to meet company, state or federal requirements.
* Reviewed and performed technical analysis on programmatic documents. Developed metrics, tracked performance, periodically reported performance metrics, and made/implemented improvement recommendations.
* Became Certified in Acquisition, Logistics, Contacting, Systems Administration, Testing Systems, and Reliability and Maintainability.
CompManagement Health Systems, Dublin, OH
March 1999 – March 2000
Case Manager
* Management of Workers Compensation Medical Claims for a multi-million dollar health systems company. Involving assessment, planning negotiating, coordinating, evaluating options, services, and reporting to meet the health needs of the individual patient.
* Responsible for the evaluation of the medical necessity, appropriateness, and efficiency of the use of health care services, procedures, and facilities.
* Initiation and completion of Dispute Resolution
Downing Construction Co., Blacklick, OH June 1997 – March 1999
Office Manager
* Responsible for all Accounts Payable / Receivables, Payroll, Human Resources Processing and Banking for a large construction company handling million dollar State of Ohio contracts.
* Research into new equipment and suppliers as well as supply price negotiation.
Education
Capital University, Columbus, OH
Bachelors - Criminology, May 1999
Walden University, Online
Other – Masters Classes in Organizational Psychology, November 2002 – Not Complete
Computer Software
· Microsoft Word and Corel WordPerfect
· Excel
· PowerPoint
· Access
· Paint Shop Pro 9
· ProBoards and FrontPage Internet design programs
· Adobe
· Internet Explorer / Outlook
· Quicken and Peachtree Accounting Programs
· Microsoft Project
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