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Patricia
US-New York-Westchester
5-10 yrs
No
No
Instructor
Obtain a position utilizing my skills and experiences in computer technology
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Account Executive March, 1994 – July, 1994
Xerox Corporation, Xerox Business Services, Stamford, CT
Provided support, in a sales capacity, for accounts with Facilities Management contracts. Responsible for maintaining as well as growing contract revenue.
Field Support Manager, Digital FM May, 1992 – February, 1994
Xerox Corporation, Rochester NY
Helped to develop, deliver and implement new programs to the field as a member of headquarters staff. Provided configuration, pricing and resource management to support the sale of digital facilities management.
Production and Technical Support Manager April, 1991 – April, 1992
Xerox Corporation, Yonkers NY
Responsibilities included Product Control Manager, and management responsibility for the Electronic Service Center systems analysts. Managed a staff of four production personnel and three systems analysts. My team used Xerox quality processes to set benchmark production procedures.
Product Control Manager August, 1990 – March, 1991
Xerox Corporation, Electronic Services Center, Yonkers NY
Responsible for all production in Electronic Services Center. Managed a staff of four production personnel. Developed, modified and documented production processes to streamline our unique production environment.
Systems Analyst March, 1990 – July, 1990
Xerox Corporation, Electronic Services Center, Yonkers NY
The Electronic Services Center was the first of its type, providing large volume publishing and laser printing services to customers nationwide. Responsible for supporting the systems analysts nationwide. Created and documented the unique ESC capabilities and processes. Developed and provided training for both technical and sales personnel. Worked closely with both internal and external customers.
Systems Analyst July, 1986 – February, 1990
Xerox Corporation, Xerox Business Services, Armonk NY
Interfaced with both potential and existing customers, to identify the match of Xerox services and customer requirements. Analyzed customer job requirements and proposed solutions. Provided weekly sales team training on a variety of topics, aimed at improving electronic services sales. Documented and maintained all laser system software.
Part Time January, 1984 – June, 1986
Xerox Corporation, Xerox Business Services, Armonk NY
As a college student, I worked part time in the electronic services department. My responsibilities included the creation of color slides and programming high speed laser printers.
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