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Tanya
US-California-San Francisco
5-10 yrs
Yes
Yes
Area Service Advocate
Dear Hiring Manager:
I was interested to see your job posting on the Internet for an Area Manager and would like to learn more about this opportunity.
I am a Area Service Advocate and Financial Center Manager with extensive experience leading teams to success in sales and service for Wachovia Bank. I have over 5 years of experience in coaching and developing employees to achieve at their highest potential. In this role, I ensure sales goals are exceeded, unmatched service is provided and policies are followed.
I feel that my proactive and effective leadership skills would be an asset in this role.
Thank you for your time and consideration. I hope to have the opportunity to discuss the opening with you in person.
Sincerely
Tanya Talley
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and District Service Advocate
Ensure Center, Sales Credit and Balancing Goals are Met
Coach and Groom Individuals for Success, Leading Team to Excel in Goals
Led District to Top Performance in Service in the Company
Partner with Wachovia at Work Partners, Mortgage Consultants, Financial Advisor and Small Business Bankers
Provide a Comfortable and Positive Work Environment for Customers and Employees
Adapting Coaching Style to Motivate Each Employee Individually and Effectively
October 2001 to November 2002
Wachovia Bank- Branch Sales and Service Manager
Ensured Operational Policies were Followed
Ensured Referral Goals for the Team were Met
Exceeded My Sales Goals in Loans and Deposits
December 2000 to October 2001
Wachovia Bank-Retail Sales Associate
Traveled to Cover Branch Staffing Issues as Manager or Assistant Manager
Proactively Worked Leads and Contacted Customers to Exceed My Sales Goals on a Monthly Basis
Managed Staffing and Disciplinary Issues
August 2000 to December 2000
Wachovia Bank- Customer Service Representative
Managed Service and Maintenance Issues
Proactively Referred Sales Opportunities to Banker
Handled Operational Issues
May 2000 to August 2000
Wachovia Bank- Sr Teller and Customer Service Representative
Paying and Receiving as a Teller
Traveled to Help with Staffing Issues
Exceeded Referral Goal to Bankers Monthly
References
Rhonda Holt (434-221-6361)
B J Atkins (661-260-2260)
Nichole Emerson (434-579-1809)
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