Director of Retail Services Resumes in US-Florida-Ft. Lauderdale: Janeen

Director of Retail Services Resume

Contact Candidate

Name:

Janeen

Location:

US-Florida-Ft. Lauderdale

Experience:

10+ yrs

Willing to Relocate:

Yes

Willing to Travel:

Yes

Most Recent Job Title:

Director of Retail Services

Personal Website:

Objective:

Highly experienced operations manager with a focus on consumer goods distribution and merchandising services. Strong analytical,communication, and leadership skills. Specific focus on Strategic planning, project execution, field structure,, budgeting, suxtomer support/service, product promotion, training & development, policy setting and operations.

Resume Text:

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itioned Field Service group of 1500 through two corporate acquisitions

Established service group in Mexico and Canada
Managed a budget of over $16,000,000
Saved $1 million on department budget in 2002__

PROFESSIONAL EXPERIENCE

MAGNIVISION, MIRAMAR, FLORIDA 1998 – 2005

A national provider of high quality reading glasses and the market leader in its industry; recognized for excellent customer service and high quality product to over 20,000 stores in the U.S. and Canada

DIRECTOR OF RETAIL SERVICES

Member of the executive staff and responsible for the strategic direction and operations of the Retail Services Department.
field service functions including store merchandising, customer service, order processing, account maintenance, system maintenance and budgets.

Establish goals and policies to meet corporate strategic plans.

Exercise wide latitude in discretionary decision-making and interpret, communicate and assure execution of corporate sales strategies through effective operation management.

Responsible for 5 direct reports, 16 operation positions, 17 field managers, and 1,000 part-time merchandisers.

AAi.FOSTERGRANT, SMITHFIELD, RHODE ISLAND 1986 – 1998

Privately held consumer goods Company specializing in accessory products including costume jewelry, small leather goods, reading glasses and sunglasses. AAi.FosterGrant services over 20,000 stores in the US, Canada and Mexico.
Director of Field Service (1994 - 1998)

Managed all operational and administrative aspects of field service.

Responsible for 6 Regional Managers, 225 full-time Area Supervisor’s, 1500 Part-time Representatives and a corporate staff of 12.

Directed budgeting, project planning and execution, field organization structure, training programs, productivity, communication, quality performance and customer satisfaction.

Managed order processing, customer and field communication, sales reports, markdown projections, plan-o-gramming, and daily problem solving.

JANEEN L SEWARD PAGE 2

AAi.FOSTERGRANT, continued

REGIONAL MANAGER (1990 – 1994)

Responsible for in store service and merchandising of over 7000 stores.

Managed 60 full time Area Supervisors and 600 part time merchandisers.

Successfully promoted 3 Area Supervisors to Regional Manager positions.

Expanded and improved training program.

Tested new programs, positions, equipment and processes. .

AREA SUPERVISOR (1988 – 1990)

Responsible for retail service of all accounts in the Western N.Y area.

Managed a staff of 12 Part timer merchandisers.

EDUCATION

Attended Niagara County Community College, Niagara County, New York
Business Administration

ADDITIONAL TRAINING

ISO 950 Training

COMPUTER / TECHNICAL SKILLS

Proficient in Microsoft Office - Excel - Word - Power Point

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