Collections Specialist Resumes in US-Indiana-Indianapolis: Jennifer

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Contact Candidate

Name:

Jennifer

Location:

US-Indiana-Indianapolis

Experience:

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

Collections Specialist

Personal Website:

Objective:

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RELEVANT PROFESSIONAL EXPERIENCE

Accountemps/Navigator 2008
Collections Specialist Indianapolis, Indiana
Collected delinquent auto loan payments
Maintained #1 ranking during entire assignment

New Crown Cemetery 2008
Sales Representative Indianapolis, Indiana
Sales of cemetery property and products

Salem International University 2007-2007
Admissions Representative Carmel, Indiana
Maintained average of #1 ranking for students enrolled for student on-line enrollment starts for the last three months

American Financial Credit Services 2005-2007
Collections Specialist Indianapolis, Indiana
Maintained #1 ranking for collections of Delinquent Business
Personal Property taxes for 20 counties

Momentive Consumer Credit Counseling 2004-2005
Certified Consumer Credit Counselor Indianapolis, Indiana
Trained for and earned certification from National Foundation of Credit
Counselors, a non-profit association providing consumer credit counseling
Counseled clients regarding debt management, maintaining complete
confidentiality, and provided personalized financial planning
Performed detailed credit report review and analysis
Identified and recommended appropriate debt management solutions
Achieved highest percent of inquiries to client participation conversion

Sallie Mae Servicing 2001-2003
Customer Service Representative Fishers, Indiana
Provided exceptional customer service to student loan customers and
assisted in alternate payment options, servicing over 100 accounts daily
Consistently maintained #1 ranking in department for collections
accounts and monies received, averaging $8,000 monthly
Promoted to elite sub-department of Folder Research entailing
extensive research of original student loan applications

Bally Total Fitness Center 2000-2001
Sales Manager Indianapolis, Indiana
Hired, trained and developed sales staff of five, increasing
membership revenues
Conducted on-going sales training workshops
Responsible for payroll budget as well as ongoing facility conditions
Handled all customer service and member conflict resolution issues
Achieved #1 sales ranking in district for individual sales
Increased total sales of memberships by 10%

Wild Oats Community Market 1998-2000
Nutritional Supplements Department Manager Indianapolis, Indiana
Coordinated and performed all invoicing and ordering of product
Achieved recognition as only department to reach projected sales
margin first year of business's opening
Organized and prepared department for store opening
Hired, trained, and motivated department staff

Hoosier Medical Weight Loss Center 1997-1998
Sales Manager Indianapolis, Indiana
Counseled weight-loss program clients, designed individual meal plans and nutritional supplement schedules, achieving 90% sales closing success
Wrote operations manual detailing standard operating procedures
Performed sales of all weight-loss programs and nutritional supplements

Radio Announcer/Program Director/Music Director/Advertising Copywriter
1984-1997
WFSY-FM 1995-1997 Panama City, Florida
WRBA-FM 1993-1995/News Panama City, Florida
WKLR-FM 1992/News Indianapolis, Indiana
WGRL-FM 1990-1992 Indianapolis, Indiana
WFXF-FM 1986-1988 Indianapolis, Indiana
WTTS-FM 1985 Bloomington, Indiana
WBIW-FM 1984/News Bedford, Indiana

EDUCATION/PROFESSIONAL TRAINING

Indiana University
Bachelor of Arts
Radio & Television

Licensed Professional Radio Operator 1984 - 1999
National Foundation of Credit Counselors Certification
Proficient in Microsoft Word, Excel and PowerPoint