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Analog/Mixed signals Engineer Resume
Client Services Section Head Resume
Michele
US-North Carolina-Greensboro
Sales
To obtain a position with a company that would utilize my superior sales, account management, and customer service skills
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Payroll
Sales/Marketing
October 2006-December 2006 Worth Transportation, Lexington NC
Contracted 3 month position
Cold calls from D&B lists
Devised marketing plan with company president for October 2006 Furniture Market.
Liaison between furniture reps and president of Worth Transportation
Account Rep/RA Specialist
May 2002-October 2006 Mirador Group, High Point NC
Key Account Rep for major house accounts such as Sak’s, Macy’s, and Home Goods, as well as total account management for designated territories. ( included invoicing, order entry, and Pod’s)
Cold Calls
Devised RA policies, and approved all RA’s, discounts, salvages, for entire customer service department.
Worked closely with VP of Sales to devise incentive program and became responsible for training CSR team in methods of up-selling, cold calling, and problem solving. The goal was to become one of the most superior Key customer service departments in the industry.
CRU (Crisis Referral Unit) Secretary
July 2000-May 2002 Davidson County Mental Health Dept Lexington NC
Answered crisis line, and followed procedures accordingly
Completed initial intakes
Scheduled all doctor and therapist appointments
Handled all medication refill requests
Completed required state reports by utilizing Microsoft Excel
Attended confidentiality seminars
Customer Service Rep/ Inside Sales
July 1996-July 2000 Mayflower Glass Ltd. Lexington NC
Answered all incoming calls
Tracked status of containers
Entered all show orders
Inventory, Invoices, and all other tasks assigned by office manager
Education DCCC , Lexington NC
1993-1996
Business Administration
GTCC, Jamestown NC
Criminal Justice
Interests Reading, Swimming, Tennis
References References are available on request.
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