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SARTAJ
India-Karnataka-Bangalore
Guest services
To contribute to a business that focuses on delivering value, quality & sustained customer satisfaction.
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Foundation Course from Kuoni Academy of Travel
Under IATA (Awaiting Result)
Work Experience: Working in Kingfisher Airlines as Guest Service
Agent in Bangalore since March 2007 till date.
Member of Care and Support Team of Kingfisher Airlines.
WORKING KNOWLEDGE:
Passenger Handling-
Passenger ticketing, baggage check and travel document and Boarding concept.
Baggage weight concept, acceptance, labeling, pooling and tagging.
Handling transit, transfer and special customers.
Aircraft Handling and Airport Ramp Handling (Ground Operations)-
Handling baggage handling system and ultra system.
Handling of narrow body aircraft .
Handling Departure control system and passenger manifest.
Making trim sheet of A319,320-21,ATR72-500) and AT
Weight limitations of an aircraft, preparing of Trim sheet and Load sheet.
Weight and balance, load planning and processing.
Loading of bulk and aircraft hold, Documentation in ground operations.
Safety on ramp, time analysis
Training Attended: 6 weeks summer training at Thomas Cook India (Pvt.) Ltd, Chandigarh
Worked under Leisure Department.
Project undertaken: “Chandigarh As a Tourist Destination “
International Airlines Management
Destination Planning
Area of Interest : Management, Leisure, Customer care.
PERSONAL DETAILS
Date of Birth : 24 – 08 – 1981
Height : 5.10ft
Marital Status : Single
Sex : Male
Languages Known : English, Hindi & Punjabi
PERMANENT ADDRESS
Vpo Darapur,Dharamkot,
Via Bhungha Distt,
Hoshiarpur,
Punjab-144210
I hereby declare that all the information furnished above is true to the best of my knowledge and belief.
Place: Bangalore
Date: [Sartaj Singh Nanan]
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