Academic Advisor Resumes in US-New York: lenore

Name:

lenore

Location:

US-New York

Experience:

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

Academic Advisor

Personal Website:

Objective:

To find challenging work in higher education that utilizes my experience in student personnel and has opportunities for growth

Resume Text:

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dent recruitment activities as necessary
 Mediate and Advocate for students concerns regarding degree plan, grades, and Instructor issues.

Columbia College Division of Adult Higher Education (Columbia, MO) Administrative Assistant (2003-2005)
 Payment of all invoices for evening, online and our 40 campuses,
 Maintain vendor accounts.
 Coordinate Director, Advisor, and Faculty conferences and travel arrangements.
 Cross trained in all other departments in my area, running enrollment numbers, payroll, W-2 forms, direct deposits, add/drop classes.

2001-2002 Expedia.Com (Las Vegas, NV) Telesales Agent
 Assist clients navigate through our website,
 Answer inbound calls within a call center environment and effectively turn an inquiry into a sale.
 Research rates and travel packages that are most appealing to clients,
 Helped develop Expedia accounts on our website.
 Won several Top Gun award (Top Sales person for last 6 months of employment)

1999-2001 Mirage Hotel & Casino (Las Vegas, NV) Front Desk Manager (1999-2001)
Mirage Hotel & Casino (Las Vegas, NV) Front Office Head Cashier (1999)
• Maintained a staff of 50-75 front desk clerks at all times.
 Made sure guests were always satisfied and happy with hotel and staff.
 Assisted with Budget, Profit & Loss, Room inventory, and No show %.
 Training of new Guest Service Representatives.
 As supervisor for the Guest Service Department, assisted my staff on making dinner and show reservations, assigning safety deposit boxes, gift certificates, sales, guest mail, packages, faxes and rentals.
 Assist Vice President of Hotel Operation. Worked extensively with accounting, and group reservation department to locate lost and inaccurate reservations.
 Worked closely with Legal department in investigation of past guests, and employees.
 All promotional mailing, answering E-mails that were sent through Mirage website.
 While at this position Nominated Employee of the Month.

1997-1999 Walt Disney Inc. (Orlando, FL) Guest Service Representative (1998-1999)
 Night auditor of resort restaurants, retail, and hotel revenue.
 While on graveyard shift I was responsible for front desk, bell desk, and housekeeping personnel.
 Maintained Good rapport with guest
 Collected the occupancy data from the other 17 Disney Resorts.
 Achieved 100% occupancy each day,
 Upgraded guest to suites.
 Sold park tickets, and made dinning reservations.
(EPCOT) (Disney College Program) Attractions Hostess (1997-1998)
 Selected from a group of 50,000 college students.
 Completed 30 hours of business classes conducted by Disney Executives.
 While working at EPCOT, gave narrations to groups of 700 guests at a time; while maintaining the safety and efficiency of the operation.

Other Experience:
Work Rite Temporary Agency (Fulton, MO) Office Manager (2002-2003)
Audrain County Juvenile Office (Mexico, MO) Temporary Secretary (2002)
R&R Medical Typing (Mahopac, NY) Administrative Assistant (1994-1997)
Wicks n’ Sticks (Jefferson Valley, NY) Assistant Manager (1990-1994)

Education:

Expected Graduation Masters Art in Teaching, Columbia College
August 2009

May 2008 Masters in History, Lincoln University

May 2006 Baccalaureate of Arts in History, Columbia College

Dec. 1997 Associate of Science Travel and Tourism
Accounting Certificate, Westchester Community College

Computer Skills:
• Microsoft Office
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Microsoft PowerPoint
• Microsoft Access
• Datatel
• Blackboard
• D2L
• Springer Miller
• Disney Property Management System
• Paradox
• SABRE
• Apollo
• Peachtree
Organizations/Awards
• NACADA
• Phi Alpha Theta Honor Society
• Who’s Who’s of Graduate Students
• Columbia College Partners in Excellence
• Field School Reader
• Columbia College Deans List
• Westchester Community College Student recognition
• Elected member of Columbia College Staff Advisory Association