Resort Manager Resumes in India-Goa: Saqnjay

Name:

Saqnjay

Location:

India-Goa

Experience:

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

Resort Manager

Personal Website:

Objective:

To deliver best and secceed in life

Resume Text:

Let us help you find a job, submit your resume now.

Or visit our education page to learn about getting your degree online

.....Begin Resume Preview.....

ed with all operations and functions of hotel management.
 Excellent temperament to multi-task and coordinate activities various under high pressure and time constraints.
 Ability to give direction ,People oriented approach, Building trust, New ideas, Accepting challenges
 Ability to work with relative calm in a high-pressure environment and time constraints. Professional with natural flair for building relations, customer service and proven abilities in achieving optimum level of customer satisfaction.
 Professional outlook, along with multi-tasking, times and peoples management, learning and organizational skills and a perfectionist attitude, with fine attention to detail.
 Participated in various trekking/mountaineering activities in Garhwal Himalayas under Department of Tourism, H.N.B. Garhwal University Srinagar (Garhwal) & obtained basic skiing course of 15 days held at Auli.
 Multilingual with proficiency in English, Nepali and Hindi.

PRESENTLY WORKING: COUNTRY CLUB GOA, RESORT MANAGER since Aug’08

PROFESSIONAL EXPERIENCE

HOTEL ASIA THE DAWN-SHIMLA

GENERAL MANAGER since Dec’03-July\'08

 Manage various restaurants and banquets with an objective to provide excellent customer services, increase revenue and overall profitability.
 Successfully organize numerous food festivals and other promotional activities to boost sales and create brand visibility.
 Handle and monitor all aspects of functions relating to food and beverage from procurements to providing service to the corporate clients, along with relationship building and management.
 Identify the changing scenario and trends of the industry and initiate new and innovative concepts/products in the areas of menu planning.
 Significant at handling professional Guest relations, handle proactive customer relations with constant feedback for improvement from the discerning guest.
 Plan and execute the Food & Beverage operations to embellish service as per benchmarks. Display cordial, pleasing and courteous attitude towards all customers.
 Efficiently handle front office relations to ensure proper information management and service standards.
 Proficiently manage situation in the times of crisis, provide feasible and innovative solutions to manage the situations.
 Adept at upkeep of rooms in guesthouse, management of inventory, stock management, catering, supervises cooking, settlement of bills and management of ambience.

COST PLUS RESORT-RANIKHET
RESORT MANAGER Mar’02- Nov’03

Cost plus Resort, Ranikhet for one and half year. In off-season works for Club9 Vacation, a travel and trade company, as a marketing and sales promotion manager for selling out their various holiday packages of all over India.

TIGER MOUNTAIN GROUP OF COMPANIES (A BRITISH COMPANY)-NEPAL

RESORT MANAGER Sep’99-Feb’02

FRONT OFFICE ASSISTANCE Jul’94-Aug’99

Tiger Mountain Group of Companies (A British Company) in Nepal As Resort Manager (Entire resort operation was under me for example: Front office, Guest activities, House keeping, Guest Relation & FB) in Tiger Top Karnali Lodge and Tented camp located at Western Part of Nepal, a sister-concern of Tiger Mountain Group of Companies.

EDUCATIONAL & PROFESSIONAL QUALIFICATIONS

PURSUING MASTER IN HUMAN RESOURCE

ICFAI

MASTERS OF TOURISM ADMINISTRATION-1994
H.N.B. Garhwal University, Srinagar (Garhwal)-First Division

ONE-MONTH BASIC COURSE ON AIRLINES, TRAVEL AGENCY AND TOUR OPERATION MANAGEMENT
Indian Institute of Tourism and Travel Management

BASIC COMPUTER COURSE
INSAT, Dehradun

BACHELOR OF SCIENCE-1992
D.B.S. (P.G.) College- First Division

INTERMEDIATE-1988
Children\'s Academy- First Division

HIGH SCHOOL-1986
St. Joseph Academy-Second Division

ACHIEVEMENTS & RECOGNITIONS

 \"Tiger Tops Karnali Lodge\" was selected for the “27th International Award for Tourist, Hotel and Catering Industry\", for the year 2002. This award was sponsored by Trade Leaders\' Club and was presented on January 30th 2002 in International Tourism Fair \"FITUR 2002\", at Madrid.

 Actively assisted & led various film crews’ members of French Leo Production, BBC etc. in making Wildlife Documentary Films & Scientific Society of Exploration for their expedition in Western part of Nepal & escorted WWF Group.

 Assertively assisted in various sales and marketing promotional meets and trips of (TTF & ITM).

TRAININGS UNDERTAKEN

 Practical training on Meedos Travel and Tour Services, DehraDun, from 28th Dec’92-11th Jan’93.

 K.S.Travels, Dehradun from 11th Jan’93-17th Jan’93.

 Avis Travels Pvt. Ltd. New Delhi from 12th Jul’93-7th Aug’93 in Ticketing, Inbound Section (Preparing Itineraries and Tour Costing).

 Cox and Kings, New Delhi from 9th Aug’93 to 25th Aug’93 in Inbound, Outbound and Conference Section (Preparing Itineraries and Tour Costing).

 Attended \"WLRA (World Leisure and Recreation Association) Conference\" from 5th till 10th Dec’93 as a Delegate held at Jaipur, India.

PERSONAL DETAILS

Date of Birth: 23rd May 1970
Passport: G8726484
References: Available on Request