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Consultant Mud Engineer Resume
SaravanaKumar
India
System Administrator
To have a challenging career in the area of System Administration, where I can continually upgrade my professional skills. I would also like to lead a team or actively take part in a dynamic team that will provide scope to widen my horizon and attain work satisfaction and benefit the company I work for.
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will provide scope to widen my horizon and attain work satisfaction and benefit the company I work for.
Professional Qualification
Bachelor of Engineering in Electronics and Communication Engineering from Sri Sairam Engineering college, Madras University, Chennai.
Professional Certification
70-270 - Installing, Configuring, and Administering Windows XP Professional.
70-290 - Managing and Maintaining a Server 2003 Environment.
70-291 - Implementing, Managing, and Maintaining a Server 2003 Network Infrastructure.
70-293 - Planning and Maintaining a Server 2003 Network Infrastructure.
70-294 - Planning, Implementing, and Maintaining Active Directory Infrastructure.
70-297 - Designing Active Directory and Network Infrastructure.
70-284 - Implementing & Managing MS Exchange Server 2003.
Summery Of Experience
Organized and structured approach to work in general and System Administration in particular.
Excellent troubleshooting skills in systems and network operations.
Installing and Managing the Domain Controllers.
Implementing and Managing DNS, DHCP Servers on Windows environment.
Installing and Administering Windows Server 2003 through RIS
Backup management using Windows NT Backup.
Installing and Configuring Network Printers and Print Servers.
Implementing and Managing Terminal Server.
Working In IMS Tool and Knowledge of ITIL and VOIP.
Skill sets
Operating System : Windows 2000, 2003 - Server, Red hat Linux 9.
Client operating system : Windows - XP
Network Management : Cisco, Linux and Windows Network
Hardware : PC Assembling and Troubleshooting
Professional Experience
Organization : Precision Techserve Pvt Ltd., Chennai.
Role : Systems Engineer
Date : Mar 08 – Till Date
Client : Firstsource Solution Ltd, Trichy.
Project : United Health Care (U.S.A)
Responsibility
Managing and maintaining the 14 Dell 2850 Servers (Windows2003).
Managing and maintaining the EPO Server.
Remote Support for Chennai Tidel Server (Domain Server, Production, FTP server, Application Server, File Server) 87 Dell 2850 Servers (Windows2003).
Remote support for Chennai TIDEL Desktops.
Remote support for Pondicherry 26 Dell 2850 Servers (Windows2003) and 290 Client Computer XP.
Managing a Network of over 180 client computer XP.
Applying latest Critical Security patches for all Operating systems.
Managing User Accounts, Group membership, Permission Assignment.
Preparing of Daily and Monthly Team Performance Reports.
Ensure timely response and resolution of calls for users.
Organization : Precision Techserve Pvt Ltd., Chennai
Role : Team Leader
Date : Sep 07 – Feb 08
Client : Firstsource Solution Ltd, Hubli
Project : Remote Desktop Management System
Responsibility
Managing Activities of Remote Desktop Management Team.
Team is providing 24*7 Service Support for Different Locations (Hubli. Cochin, Vijayawada and Trichy).
Managing more than 1000 thin clients by using Neoware EZRemote tool.
Managing more than 120 Desktops by using VNC tool.
Ensure timely response and resolution of calls for users.
Support IMS team for all call closure with in the stipulated time frame.
Preparing of Daily and Monthly Team Performance Reports.
Manage and Plan shift schedule for the IMS Team at site.
Handle leave management, site familiarization of site for backend IMS team for on-site support.
Priority ticket Escalations according to Escalation Matrix.
Organization : Precision Techserve Pvt Ltd., Chennai
Role : Systems Administrator
Date : Aug 07– Sep 07
Client : Fullerton India Credit Co Ltd., Sathyamangalam
Project : Singapore Government’s Bank Project
Responsibility
Installing and configuring the Router, Switch, MLLN Modem and ISDN Modem.
Configuring and maintaining of Local Area Network.
Configuring the system adding to Domain.
Configuring the Outlook Express and MS Office Outlook for Users.
Maintaining the UPS.
Interacting with Vendor for Warranty service support.
Monitoring of Leased line network, Interacting with service provider
Summiting the Project report.
Organization : Precision Techserve Pvt Ltd., Chennai
Role : Systems Engineer
Date : Feb 07 – Aug 07
Client : First source Solution Ltd., Trichy
Project : Vodafone Call Centre
Responsibility
Member of 24*7 support team, Managing 550 Thin Client Servers and 50 Desktop PC`s.
Giving Remote support to Client in Various Locations using EZRemote Manager Tool.
Diagnose Desktop PCs problem and solve them.
Analyze Problems & escalate according to priority Levels.
Data Protection (Virus Scanning & Cleaning).
Regular updating of virus definition files.
Local Area Network Management.
Messaging Support (client).
Configuring Network printers.
Asset Management Services.
Preparing Daily reports, Incident reports and Incident Notification reports.
Monitoring Voice and Data Links, Capturing the logs, interacting with the service provider.
Interacting with Vendor for Warranty service support.
Organization : DhanSys Infotel Pvt Ltd., Chennai.
Role : Desktop Engineer.
Date : Apr 03 – Jan 07
Responsibility
System Assembling.
Printer installation and Configuration.
Servicing of stand-alone computers and peripherals.
Installing & Configuring Windows 9x, 2000.
Installing & Configuring Red Hat Linux 9.
Hardware Trouble shooting
Maintenance of Desktop PC.
Organization : Videocon International ltd., Bangalore.
Role : Technical supervisor
Date : Jun 01 to Feb 03
Responsibility
Color and Black & white Television assembling
Quality Controller
Television assembling line supervisor
Monthly Stock counting activities
Personal Information
Name : Saravana Kumar. I
Father’s Name : K.Inbaraj
Date of Birth : 07-04-1979
Sex : Male
Martial Status : Unmarried
Language Known : English, Tamil
Passport No : E-9085920 (Valid Upto 11.05.2014)
Permanent Address : 5/1, South Street, Thayanur (po),
Somarasampettai (via),
Trichy-620102. Tamil Nadu.
Phone: 0431-2607503
Declaration
I do here by solemnly affirm that the above information is true to my knowledge and belief.
Place: Yours Truly,
Date:
(SARAVANA KUMAR.I)
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