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Divya
India-Maharashtra-Pune
Soft Skills & Behavioral Trainer
Career Objective
I am seeking for positions that will allow me to use my knowledge, skills and managerial abilities thus enabling me to deliver my best. I want to take up challenging roles in the organization that would enable me to upgrade my professional skills.
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igence, Conflict Management, Coaching, Communication Excellence and other skills and behavioral workshop. I am also a part of the research and development in the related field.
KRAs
LEAP (Leadership Excellence Achievement Program)
LEAP is a 5 days leadership excellence workshop.
Responsibilities: Conducting sessions and looking after the post effectiveness. Post effectiveness includes a project to be completed using the learning’s from the workshop. Helping the participants with their projects and assessing the same after their completion.
WCT Certification (WNS Certified Trainer)
WCT is a 5-day full and 3-day part time trainer certification workshop.
Responsibilities: Conducting sessions, coordinating with the MIS team and vertical SPOCs for the nominations. Coordinating with trainers from other locations to seek their feedback on the content and challenges if faced any. I also work closely with MIS team for standardization of the process and smooth functioning of the workshop across locations.
Communication Excellence Module
Communication Excellence is a one hr for 30 days capsule module that has been rolled out for Team Leads and above.
Responsibilities: Conducting sessions, coordinating with the MIS team and vertical SPOCs for the Nominations and collation of feedback.
Initiatives
PRISM member and coordinator
PRISM is an intra - department body that takes care of fun activities, Corporate Social Responsibilities and other such events for the team.
Responsibilities: Coordinating PRISM activities. Brainstorming and coming up with ideas for organizing team events at regular intervals.
SPOC for LA TimeZ
LA TimeZ is a monthly magazine which is a mouthpiece of Learning Academy.
Responsibilities: Sourcing and collating content for the newsletter.
.
Achievements:
Ø WCT Certification (WNS Certified Trainer).
Ø Conducted TTT (Train the trainer) workshops.
Ø Received appreciation for the facilitation.
Institute for Career Studies-International (ICS), Lucknow
Tenure:
Senior Trainer and Western Region Coordinator from May 2006 - March 2007
Career Counselor and Soft Skills Trainer - July 2004 – March 2006
Responsibilities held as:
Career Counselor and Soft Skills Trainer:
Ø Guiding students on career options on the basis of detailed analysis of their aptitude and personality tests. Encouraging and updating them on emerging careers options.
Ø Training the students in the area of personality development.
Ø Interacting with the parents and conducting career related sessions for them.
Ø Conducting management training workshops on leadership and stress for Tata Motors, SIDBI and others.
Ø Research and Development in the related field.
Ø Handling HR related work like conducting interoffice training programs, conducting interviews etc.
Senior Trainer and Western Region Coordinator
In addition to the previous responsibilities, the new role focuses on creating market for counseling and corporate training thus promoting and conducting different workshops accordingly.
Projects undertaken:
Education Institutes:
Ø Mayo School (Ajmer)
Ø Vasant Valley (Delhi)
Ø The Doon School (Dehradun)
Ø St. Joseph (Allahabad)
Ø Welham Girls (Dehradun)
Ø Woodstock (Mussorie)
Ø St. Paul’s School (Darjeeling)
Ø Loreto Convent (Lucknow)
Ø Bishop Cotton School (Shimla)
Ø Chapslee School (Shimla)
Ø The Heritage School, (Kolkata)
Corporates Trainings:
Ø Tata Motors
Ø IDBI
Ø Bay Forge and others
Educational Qualification
Ø M.A. from Punjab University, Chandigarh in 2004 with 69.5 %
Ø B.A (Honors) from MCM DAV College for Women, Chandigarh in 2002 with 71.5%
Extra-curricular Activities
Ø Participated in an interactive training session in human rights and mental health practices, 2004
Ø Participated in the human rights day celebrations, 2002
Ø Won a certificate for standing second in psychology honors house examination, 2002
Ø Won a certificate for standing first in psychology house examination, 2000
Ø 1st Prize: Badminton senior girls double inter branch competition, 1998
Personal Details
Date of Birth: July 17, 1981
Address: Flat No.3, Madhusudan B, 10th Road, North Avenue, Kalyani Nagar, Pune.
Marital Status: Married
References
Wrushali Gangal
Asst Manager – Delivery
Learning Academy
WNS Pune
9766170888
Amit Bhandari
AVP – Training
BFSI
WNS Pune
9764975305
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