Executive (Acquisition & Billing) Resumes in India: shailendra

Executive (Acquisition & Billing) Resume

Contact Candidate

Name:

shailendra

Location:

India

Experience:

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

Executive (Acquisition & Billing)

Personal Website:

Objective:

Any Suitable managerial post with independent responsibilities, which can provide me a contributory and open environment where I can share my knowledge for the betterment of the organization, is helping me to achieve a responsible position in the hierarchy.

Resume Text:

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Presently Working as Executive (Acquisition & Billing) in Lucknow Circle U.P (East) region.
The responsibilities carried out by me are:

AV/CV:

 Completion of AV/CV for Post Paid customers activations within 48 hours
 Monitor AV/CV agencies performance and Increase Productivity
 Train Agency/Internal Staff in AV/CV Processes and Tools
 Resolve completion of AV/CV for Post Paid customers
 Control high exposure for Post paid customers
 Prepare Timely and Accurate all Reports Daily, Weekly & Monthly
 Engagement and Satisfaction of team members

Login & Others:

 Check all documents for Post Paid Login.
 Ensure that Entry & activations throw POS(activation Software)
 Maintain M.I.S of Stock of stick.
 Monitoring S.T.N & G.R.N of Stock.
 Daily & Weekly/ Monthly Audit of Physical Stock.
 Maintain all Data of ESN Numbers of handset, Handsets & Ruims Cards.

VAS ( Value Added Services)

 Portfolio Analysis.
 Analysis of usage pattern of subscribers.
 One-time charges & feature (VAS) income reconciliation.
 Customer categorization through defined parameters.
 Monitoring status review on daily basis.
 Fraud Management.
 Monitoring Security Deposit updating on daily basis.
 Revenue assurance through Pre CPV and pre bill check.
 Providing authorization for Auto roam activations after proper analysis of Customer account.

ACHIEVEMENTS:

 Received award from GM (TTSL) for 475 activation in one day.
 Received award from CEO (TTSL) for 86 lakhs Cost cutting walky retrievals.
 Achieved more than 92 % Activation SLA in Every Month.

PROFESSIONAL & ACADEMIC QUALIFICATION:
• Master of Computer Application from U.P Technical University of Lucknow in year 2003.
• Graduation from Lucknow University in year 1997.

TECHNICAL CAPABILITIES :

Operating systems : Microsoft’s windows 9X, Millennium 2000, XP,
DBMS \\ RDBMS : Oracle 8i,
Language \\ Scripts : Visual basic 6, SQL/PL-SQL,
Editors : MS Front page
Internet Tools : Fluency in software such as Front page 97, 2000 & XP
: Well acquainted with HTML & embedding VB Script, java Script in web pages.
Software Package : MS-Office 97, Office 2000 & Office XP.

PERSONAL PROFILE:

FATHER\'S NAME : Shri. R.N.Sharma
DOB : 2nd July 1976
HOBBIES & INTEREST : Analysing Problem & Finding Solutions and Making friends STRENGTHS : Learning & Risk-taking attitude

Place: Lucknow
Date: (Shailendra Sharma)

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