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Erin
US-Missouri-Springfield/Joplin
Patient Accounts Specialist
Objective
To advance my career in the medical field, with my knowledge in customer service, medical billing and secretarial skills.
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use to guarantee all charges are entered in a timely fashion.
* I have a high security clearance as I can view all restricted accounts and am responsible for making sure all appropriate charges are moved to these accounts.
* I bring in our demographics daily from the hospital\'s system into ours, and build all necessary patient accounts along with reviewing reports daily to assure everything was populated correctly.
* I create an Excel spreadsheet daily from a text file to create our charge entry worksheets, and have also created other spreadsheets to track our daily totals.
* I do the daily deposit, which consists of depositing all checks and running our credit cards.
* I am a member of a Profee Team working constantly with IS to address the problems with our billing system and come up with solutions to help improve our monthly AR totals.
* I also am knowledgeable in working return mail, attorney correspondence, patient correspondence and bankruptcies.
2007 Ear, Nose, and Throat Clinic Fayetteville, AR
Receptionist
* Responsible for checking in and out all patients along with making calls daily to verify their appointments for the next day to try to lessen the amount of no call no shows.
* I ran all Medicaid numbers prior to the patient\'s visit to guarantee they were eligible at the time of service, and also verified all other patients insurance at time of check-in to assure we collected all co-payments and deductible for the services provided.
* Answered a multi-line phone, scheduled appointments took payments by phone and kept a daily log and also maintained our cash drawer.
* Did many other clerical duties: made copies, sent and received faxes, created and updated all patient charts, filed charts making sure to file all dictation in the charts in a timely manner, and shredded all documents daily to avoid any HIPAA violations.
* I also have experience in other areas such as in banking and retail customer service, as well as a student secretary for MSU Athletic Training while I attended college.
Education
2002-2004 Missouri State University Springfield, MO
Fashion Merchandising/General Business
* Earned credits in a wide variety of areas, I took courses in computer programs, oral communications, and political science along with many others.
1998-2002 Carl Junction High School Carl Junction, MO
College Preparatory Courses
* Took all necessary courses in Math, Science and English to graduate with honors, and I also took Accounting I and II, Psychology and Human Anatomy and Physiology.
References
Milissa Jennings
Interim Business Office Manager
8312 SE Prarie Rd.
Baxter Springs, KS 66713
(417) 622-8259
Deborah Mitchell
Sr. Applications Analyst I.T.
2101 S. Adele Ave.
Joplin, MO 64804
(417) 499-6862
Stacy Bankson
Patient Account Specialist
108 Filmore
Galena, KS 66739
(417) 439-9642
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