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bio tech/clinical reacherch Resume
Shawtavia
US-South Carolina-Columbia
CSR
My objective is to obtain a position with your company to enhance my customer service skills and open doors for possible career opportunities.
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and providing excellent customer service.
November 2007- February 2008 North American Title Loans
Customer Service Representative
My duties included answering inbound calls from customers to answer any questions about their accounts, making collection calls on delinquent accounts, processing loans, creating and cashing checks, filing, typing, basic accounting, handling deposits, appraising vehicles, ordering office supplies, and providing excellent customer service.
January 2007- June 2007 Family Services Center
Customer Service Representative
My duties included answering inbound calls, assisting clients filling out applications, filing, ordering office supplies, all other administrative duties, and providing excellent customer service.
April 2007- June 2007 Teleperformance
Helpdesk Agent
My duties included answering inbound calls in a very high volume call center, troubleshooting AT&T customers with dsl and internet connection issues, and providing excellent customer service.
November 2006- January 2007 & February 2006- April 2006 Kelly Services Customer Service Representative
My duties included answering inbound calls in a high volume call center, researching insurance information for Medicare beneficiaries, comparing and enrolling beneficiaries into prescription drug plans, and providing excellent customer service.
February 2004- February 2007 Midland’s Live Magazine Administrative Assistant
My duties included answering phones, typing, ordering office supplies, filing, basic accounting, quoting ad prices, handling all other administrative duties, and providing great customer service.
Education
October 2006= Currently Midland’s Technical College Major- Accounting
August 1998= May 2002 Brookland- Cayce High School High School Diploma
References
Available upon request.
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