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Technical Writer Resume


Contact Candidate


Name:

Denice

Location:

US-California-Silicon Valley/San Jose

Experience:

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

Technical Writer

Personal Website:

Objective:

Technical writer for a medical device company or a pharmaceutical company.

Resume Text:

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d and wrote an audio/visual
interactive how-to course for various modules in QuickBooks.
• Technical Writing Certification, Webster Institute, 2000
• BA English/Creative Writing, California State University at
Hayward, 1999
I wrote many short stories and columns. Submitted stories
to various trade magazines.

Professional experience

Medtronic/Kyphon, Sunnyvale, CA March 2008 - Present
Technical Writer, contract position. Manage writing activities for SAP implementation, including SOPs, work instructions, and forms. Interview subject matter experts to generate writing content. Collaborate with managers and training consultants to integrate SAP procedures and processes. Edit and proofread all documents for accuracy, compliance, and usability.

Contractor - Medical Device Company, San Jose, CA January 2007 - January 2008
Technical Writer, contract position. Managed writing activities for multiple projects, including user manuals, procedures, and marketing material. Interviewed functional leaders and subject matter experts to generate writing content. Collaborated with graphic and CAD designers to develop supporting graphics. Managed document design and layout for user manuals. Edited and proofread documents for accuracy, compliance, and usability. Coordinated document translation for distribution in the European Union and Asia. Managed project deadlines and product launch dates.

PeopleSoft, Pleasanton, CA January 2001 - June 2001
Project Manager for 12 employees plus 2 other project managers reporting to me. Learned conversion method for online help to Web-based help system using Word and Robohelp. Trained all involved and implemented conversion. I also wrote 5 white papers on how to complete the conversion process. Also wrote procedures and processes for converting the Visio files to Microsoft Word files. Used Flash, Visio, Dreamweaver, RoboHelp, and Paintshop Pro.

TCT Technical Training, Fremont, CA May 2000 - December 2000
Instructional Designer. Responsible for the design and development of CBT/WBT, multi-media instructional material particular to the networking industry, including Windows NT, Windows 2000 and Cisco products. I wrote the entire dialog applicable to my portion of the Windows 2000 course. Ability to translate and clearly communicate technical concepts and meet all deliverable dates. Used Microsoft Word, Flash, Paintshop Pro, Dreamweaver, and ClarisWorks 5.0.




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