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Contact Candidate


Name:

Christine

Location:

US-Virginia-Northern

Experience:

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

Business Analyst

Personal Website:

Objective:

To advance in my career path as a business analyst

Resume Text:

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siness Analyst in a role of responsibility encompassing Requirement Gathering, Decomposition and Analysis.
• Facilitated JAD (Joint Application Development) sessions. Ability to identify and document critical requirements through analysis.
• Experience in developing surveys and interview questionnaires for interviewees and selecting the target population segment.
• In-depth knowledge of Cost and Financial Accounting, Auditing, SOX, preparation of Financial Statements in accordance to GAAP.
• Ability to identify root causes and derive corrective actions to meet short and long term business requirements using resourceful approaches.
• Extensive use of Computerized Accounting software like Pastel Version 6.0 & ACCPAC.
• Possess good knowledge of most Financial and Investment Tools such as Bonds, Equities, Shares, Mortgage, FX speculation and other highly marketable Securities.
• Proficient in MS Word, Excel, Access, Visio and writing of Crystal Reports.
• Skills in developing Use Case diagrams, Sequence diagrams, State Chart diagrams, and Class diagrams.
• Highly analytical in developing the methods and measures to meet requirements and solve any issues that arise during the project.
• Strong knowledge of the Systems Development Life Cycle (SDLC) models such as Water Fall
• Knowledge of the Rational Unified Process methodology (RUP)
• Extensive use of UML/RUP for modeling views in Microsoft Visio
• Experience in customer / client interaction, deep understanding of business systems functionality and technicality
• In-depth knowledge of RAD, SWOT, CRM.
• Experience in creating and maintaining the Requirements definition documents that included Business requirements and Functional requirements Analyzed Business requirement.
• Ability to successfully manage multiple deadlines and multiple projects effectively through a combination of business and technical skills.
• Performed planning and development of Test Plans, Test Cases and Test Scenario to meet product’s business requirements.
• Participated with the QA team in maintaining a hierarchy of requirements, Test cases and defects using the Test Director.
• Possess excellent organizational, interpersonal, communication and documentation skills with good process management skills along with a remarkable ability to gather requirements to bring out quality product.
• Possess strong analytical and problem solving skills with the ability to adapt to a new environment and meet stringent deadlines.



TECHNICAL SUMMARY

Methodologies: Rational Unified Process, SDLC, Agile Methodologies
Testing tools: Test Director, Quality Center
Change Management Tools: Rational Clear Quest
Business Modeling Tools: Microsoft Visio, Rational Rose
Version Control Systems: Rational Clear Case.
Web Technologies and mailing: MS Outlook, Internet Explorer, HTML, XML,
Database: MS SQL Server, MS Access, and Oracle
Requirement Management: Rational RequisitePro, Telelogic DOORS


PROFESSIONAL EXPERIENCE


Client: Alcatel-Lucent
Position: Business Analyst
Duration: September 06 to February 08

Project Description:
Alcatel-Lucent is the first truly global communications solutions provider, with the most complete end-to-end portfolio of solutions and services in the industry.
At Alcatel Lucent I was involved in gathering requirements, developing Use Cases of the Order Management module and Bill Payment module of the operation support system. I also developed the data flow diagrams. The project was targeted to maximize efficiency through automation, and to achieve excellence in customer care. The order management module was built to organize and track the progress of customer orders, ensuring that all steps in the process are completed on time, in correct sequence.

Responsibilities:
• Worked in all phases of the Software Development Life Cycle (SDLC)
• Gathered functional requirements for the self-service application from customers through various meetings and JAD sessions
• Acquired strong knowledge of the Amdocs eCare self-service system
• Enriching customer’s communication experience with personalized, seamless, and portable services.
• Analyzed system requirements and developed use cases accordingly
• Create use case diagrams, activity diagrams, class diagrams, and workflow process diagrams using MS Visio
• Prepared a detailed business requirements document using Telelogic DOORS
• Managed and maintained relationships with clients as they pertain to new enhancements, GAP analysis, monthly reporting, and new expectations
• Involved in assessing the impact of changes on the business and resolving problems referred by stakeholders
• Assisted user interface (UI) designers in conducting usability studies and developing the UI
• Used ClearCase to manage different versions of the self-service application
• Identified, organized, and documented the changing requirements for the self-service application using ClearQuest
• Detected defects and tracked their status using Test Director
• Was part of the user acceptance testing team

Environment: UML, RUP, Requisitepro, Test Director, HTML, MS Office Suite, MS Visio, SQL



Client: GMAC Financial Services
Position: Business Systems Analyst
Duration: June 05 to August 06

Project Description:
This project was for the GMAC financial services. It was to develop an intuitive and easily navigable website to introduce the new financial services to the customers. The different divisions of GMAC were combined into a single division to serve the clients for financial assistance. It involved collaboration of the different units to streamline and operate the data together.


Responsibilities:
• Performed Requirements Gathering and Analysis, interviewed the SME (Subject Matter Experts), and ensured that contributors and all key stakeholders were motivated to complete assigned tasks.
• Performed Gap Analysis to identify the deficiencies of the current system and to identify the requirements for the proposed system.
• Manage the Requirements (Business as well as System requirements), performed requirements analysis along with the creation of Use Case Scenarios. Modeling of the business and application using Rational Unified Processing (RUP) and Unified Modeling Language (UML).
• Responsible for Documentation in each phase of RUP Methodology, Risk Assessment, and Validation & Verification process.
• Created Process Work Flows, Functional Specifications, and responsible for preparing Software Requirement Specifications (SRS), Functional Specification Document (FSD).
• Facilitated Joint Application Development (JAD) Sessions for communicating and managing expectations.
• Support Internal and external auditors for department audit.
• Performed Defect Tracking and Change Control Procedures using Rational Clear Quest and Configuration Management and Version Control using Rational Clear Case.
• Worked with the development team to make sure that they understood the user requirements and that the system developed met those requirements.
• Participated in developing test plans and test procedure templates and guidelines to be used by the project team with detailed screen layouts with regards to various types of corporate actions.
• Was involved in Functional System Testing, Integration Testing, Regression Testing, and User Acceptance Test using the test cases given by the client before releasing the application.
• Involved in the development of Test Plans, Test Cases and Expected Results, and coordinated the tests with the QA team to verify implementation of new features and enhancements

Environment: UML, RUP, RequisitePro, HTML, SQL, MS Visio, MS OFFICE (Word, Excel, MS Access, PowerPoint)


Client: BNP PARIBAS.
Position: Business Analyst (Banking and Finance)
Duration : March 04 to June 05

Project Description:
BNP Paribas Bank is one of the largest international banking networks, with sixth admired global banking brand. BNP Paribas is ranked among the foremost financial institutions in France and Europe. It derives its strength from two principal business lines, for which it has adopted two key objectives: to develop its activities for the greater benefit of its shareholders, customers and employees, and to build the bank of the future by becoming a benchmark player worldwide.
The project at BNP Paribas Bank was about INHOUSE eRISK software protocol in lieu to their Corporate Financial Services to the clients. An automating process meant for decision-making and review of their financial services. The system should let them keep track of historical data, Statistics/ Market Data/ Market Evaluation on Investments/Fixed Income and Derivates/ FX /Equities/ Structure of financial portfolio etc.


Roles and Responsibilities:
• Responsible for Gathering Requirements from the Quantitative Risk Analysts (QRM Team) and Portfolio Managers to produce Business and Functional Requirements for a Risk Management Application.
• Responsible for regular interaction with the Equities, Fixed Income & Foreign Exchange (FX) Division of B.N.P Paribas Bank to gather Market Data to base the Market Risk Analysis.
• Worked on advancing web services to enable managers and employees to have logon credentials for cash management and customizing the Lock Box services.
• Participated in Meetings with the management team and the Fixed Income and Derivatives team.
• Participated in Primary and Secondary Research in the Identification of User’s Specifications needs.
• Produced System Diagrams, Business Requirements, Report Specifications, Workflows and other documentation as required for Project Analysis, Planning and Design.
• Worked with Oracle Financial Team and DBAs in order to understand its modules AR, AP, FA, GL and Project Accounting.
• Prepared and Reviewed Business Requirement Documents and the Technical Specifications.
• Ensured that relevant UML diagrams and Tools were used in all requirement documents and deployment e.g. User Requirements, Functional Specifications.
• Prepare Use Case Models based on Business Requirement documentation gathered through interaction with users.
• Prepared Flow Diagrams, Sequential Diagrams in MS Visio.
• Conducted JAD/RAD Sessions and GAP Analysis for understanding the workflow.
• Assisted the development team during the second and third iteration using the RUP model.
• Managed critical paths and bottlenecks in conjunction with Project Tracking Reports for Senior Management with the help of RUP/UML.
• Collaborated with IT and QA Teams while analyzing results and managing defect using Test Director application.
• Worked closely with the project Manager in planning, coordination and implementing methodology.
• Responsible for Documenting in each phase of RUP Methodology, in Risk Assessment, and in validation & verification of the Testing process.

Environment: UML/ RUP , MS Visio, Windows XP, MS OFFICE (Word, Excel, MS Access, PowerPoint), Test director



Client: Stanbic Investments Botswana
Position: Business Analyst
Duration: July 03 to March 04



Project Description:

Stanbic Bank in Botswana is part of one of Africa\\\'s leading banking and financial services groups, Standard Bank Group Limited, which is based in South Africa. Standard Bank is a regional banking force with a global sweep. With total assets of about US$81 billion, Standard Bank has the largest presence in Africa of any African bank. The Project involved testing of an integrated web based application to distribute a broad range of research documents to major clients’ who make the documents electronically available for their Client, portfolio managers and Foreign Exchange Department.



Responsibilities:

• Involved in Requirements Gathering and business analysis through online portal to provide visibility to corporate customers on their and investment positions, FX, integration with market data and analyzed the traders fixed income business requirements
• Acted as a liaison between the business users and technical teams to build applications based on the business requirements - provided a single point of contact for user communication (managed issue tracking, prioritization and resolution).
• Refined the requirements (use-cases) and Business Process Models to detailed level appropriate for technical analysis and system design.
• Followed the UML based methods using MS Visio to create: use case diagrams
• Participated in sessions to define the solution approaches, and identifying assumptions, constraints, risk and issues. Analysis and specification of system changes.
• Revealed unidentified requirements, evaluated changes to requirements, and assessed impact of changes.
• Recommended process or system changes intended to eliminate identified risks or gaps.
• Worked with Finance and IT department to operate across functions and worked with resources external to the Project Team
• Developed functional requirements and specifications.
• Provided regular verbal and written status reports to IT management and business community; published meeting minutes and maintained project plans.
• Coordinated with the project team and testing team to revise project artifacts (such as use-case specifications, test scripts, and so on) to reflect requirement changes
• Worked independently with minimum supervision as part of a dynamic IT team

Environment: RUP, RequisitePro, HTML, Oracle, MS Visio, MS OFFICE (Word, Excel, MS Access, PowerPoint)


EDUCATIONAL BACKGROUND
MBA (Finance) University of Northern Virginia

Bachelors in Accounting, University of Namibia.








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