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Contact Candidate


Name:

Nancy

Location:

US-Illinois

Experience:

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

Accounts Consultant

Personal Website:

Objective:

To apply my interpersonal, organizational abilities and innovative skills on the job. I am a self-starter with a positive attitude and am motivated to utilize my practical experience and knowledge within a professional position. As a compassionate individual, I am seeking a position where I can apply my keen sense of understanding people and my ability to perceive what they want and need as well as to guide them in the appropriate direction. I work well under pressure both as an individual and on a team.

Resume Text:

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nic, social, and cultural backgrounds including those with alternative sexual preferences
• Taught patients coping skills and how to apply them appropriately
• Monitored patients’ behavioral progress, regressions and reactions to any medications they may have been taking
• Documented observations of patients’ individual and interactive behaviors and attitudes with peers and authority figures
• Assisted and informed clinical therapists, doctors and nurses in patient treatment plans
• Aided teachers during school periods by helping patients with their studies as well as helping them focus on their goals for their future
• Instructed patients via modes of the written word, role-playing, music and artistic expression
• Successfully resolved issues with patients in crises on 1:1 basis
• Re-directed patient behavior when necessary
• Promoted patient safety, autonomy and well-being through instruction and example
• Sent faxes, sorted and distributed mail, filed documentation and reports into charts
• Demonstrated respect for patient and family confidentiality at all times

GREATER NORTHWEST MEDICAL GROUP, Arlington Heights, Illinois
Receptionist/call center and Physical Therapy Technician
Internal Medicine/Physical Therapy Department August 2002-August 2005

• Answered incoming phone calls
• Delivered messages from other doctors’ offices, hospitals, labs and pharmacies
• Registered new patients/checked insurance information
• Scheduled patient appointments
• Data entry on Medical Manager and EMR systems
• Assisted medical records in collecting, compiling and filing charts
• Performed front desk duties/updated patient insurance and personal info.
• Collected patient co-pay; balanced payments at close
• Applied knowledge of medical terminology
• Worked closely with doctors in providing service to patients
• Respected patient confidentiality at all times
• Demonstrated good communication with difficult and ill patients
• Organized time and worked efficiently independently and with others
• Sustained composure and sense of humor during hectic times
• Typed up reports for Physical Therapists
• Kept patient charts updated and filed
• Maintained equipment and ordered supplies when necessary
• Assisted patients in the safe practice of therapeutic treatments and exercises
• Directed, instructed and motivated patients with understanding and compassion

NORTH SUBURBAN CLINIC, Hoffman Estates, Illinois
Medical Records Technician and Call center Operator
Medical Clinic September 1997-February 2002

• Maintained, filed, copied and purged charts
• Delivered messages from or regarding patients
• Answered and directed all incoming calls from switchboard to appropriate parties

EDUCATION

ROOSEVELT UNIVERSITY, Schaumburg, Illinois
Bachelor of General Studies degree; Double majored in Psychology and Art, September 2006

ELGIN COMMUNITY COLLEGE, Elgin, Illinois
Associate in Applied Arts, May 2001

References provided upon request


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