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Joanne
US-New Jersey
Account Manager/Operations
To become part of a team where I can share my work experience and skills with my peers as well as learn from them and build great success as partners.
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tory compliance on all premium items for Pharmaceutical Conventions
Responsible in preparing client proposals and presentations, project management, cost and production time negotiations, procurement analysis, contract negotiations, logistics and billing approval.
Account Manager Bensussen Deutsch & Associates, Inc. Woodinville, WA
2006 – 2007
Manage $3MM merchandise sales business for Fortune 500 Pharmaceutical Accounts in NJ
Responsibilities include creative and strategic ideation, client proposal and presentation, project management, cost and production time negotiations, procurement analysis, contract negotiations, logistics and billing approval.
Schedule and attend medical environmental educational strategic meetings with Healthcare Professionals to assist in understanding our clients environment.
Work with advertising agencies as a team regarding new launches of Pharmaceutical Drugs.
Provide service to non-pharma clients; privately owned businesses.
Account Executive East West Connection Pittstown, NJ
2001-2006
Manage $2.5MM merchandise sales business for Fortune 500 Pharmaceutical Accounts in NJ.
Perform inside sales tasks and assist outside sales team with all aspects of sales.
Track open and closed orders, maintain production schedules, make certain quality control standards are followed, schedule pickups and deliveries with freight forwarders and domestic manufacturers.
Research and quote premium, promotional, specialty and custom items for high profile clients.
Manage all phases of domestic and overseas orders.
Follow clients order requirements: submit required documents to client for purchases that require approval prior to and after production is completed in order to comply with clients legal department and FDA regulations.
Responsible for gathering necessary financial paperwork and invoice orders upon completion.
Expand business with current clients by inquiring about their future needs, anticipating future needs and informing clients of additional products and services available.
Participate in new business presentations by using creative and innovative ways of presenting products and materials.
Research and compose on-line catalogs for client’s incentive and reward programs.
Work with team to create and put into practice standards for internal audit process.
Office Manager SEPTIX LLC High Bridge, NJ
2000-2001
Developed policy structure for office and employees to acquire new septic inspection business.
Implemented and maintained drug screening policy to ensure a drug free workplace.
Ensured employees are properly licensed and educated in applicable specialized fields.
Created scheduling and communication policy to increase productivity and sales.
Assisted and created new marketing strategies; tracked all inquiries.
Educated office staff in related field to increase sales for phone inquiries.
Managed all office functions: yearly budget, payroll, receivables and payables, HR issues.
Sales Facilitator Yale Barclay Brand/Ferdon So. Plainfield, NJ
1999-2000
Managed all new forklift truck sales; providing support to eight internal sales personnel.
Monitored inventory stock as well as distributed and ordered new inventory accordingly.
Created plan to prevent loss of productivity in receiving and servicing departments.
Coordinated new equipment modifications with internal departments to ensure order accuracy.
Developed tracking program of all leased sales to ensure proper processing of paperwork.
Assisted sales personnel to maintain client retention by providing support to customers.
Executive Assistant Johnson & Johnson New Brunswick, NJ
1999
Provided administrative support to Vice President of Human Resources Information Management and supporting CIO’s.
Implemented special projects to provide essential information and improved efficiency of departmental staff.
Balanced preparation of correspondence reports, presentations and travel and meeting schedule logistics.
Interfaced with affiliate companies Vice Presidents and Executive Committee Members of IM.
Coordinated international and domestic travel arrangements for group meetings.
Yale Financial Services Account Manager Yale Materials Handling Flemington, NJ
1998
Consulted dealers to ensure best probability to achieve the greatest possible rate structure for our retailer dealer customers.
Quoted and sold interest rates to our retail dealer customers.
Worked directly with GE Capital to ensure timely credit approvals.
Prepared and quoted payoff information to existing customers.
Monitored competitor products and rates to remain competitive within our market.
Provided excellent customer service to our dealer network and their customers to achieve greatest satisfaction.
Senior Pricing Analyst
1996-1998
Developed, administered and monitored all product pricing functions and services.
Controlled the development, publication and distribution of the product price book and corresponding amendments for US, Canadian and International markets.
Coordinated outside services for quality and cost effective printing activity.
Reviewed competitive pricing structures and margins.
Assisted in Yale Special Pricing programs and dealer audits.
Order Entry Coordinator/Inside Sales Coordinator
1996
Calculated and distributed daily booking report to key management.
Accepted and processed dealers orders.
Controlled and maintained dealer/customer billing and shipping database.
Coordinated, developed, processed and managed outside vendor products relating to dealer/customer orders.
Temporary Assistant to Pricing Administer
1995-1996
Assisted Pricing Administer with internal audits for Special Pricing Programs.
EDUCATION
A.A.S. Business Management Raritan Valley Community College Branchburg, NJ
1993-1995
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