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Account Manager/Operations Resume


Contact Candidate


Name:

Joanne

Location:

US-New Jersey

Experience:

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

Account Manager/Operations

Personal Website:

Objective:

To become part of a team where I can share my work experience and skills with my peers as well as learn from them and build great success as partners.

Resume Text:

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tory compliance on all premium items for Pharmaceutical Conventions
 Responsible in preparing client proposals and presentations, project management, cost and production time negotiations, procurement analysis, contract negotiations, logistics and billing approval.


Account Manager Bensussen Deutsch & Associates, Inc. Woodinville, WA
2006 – 2007
 Manage $3MM merchandise sales business for Fortune 500 Pharmaceutical Accounts in NJ
 Responsibilities include creative and strategic ideation, client proposal and presentation, project management, cost and production time negotiations, procurement analysis, contract negotiations, logistics and billing approval.
 Schedule and attend medical environmental educational strategic meetings with Healthcare Professionals to assist in understanding our clients environment.
 Work with advertising agencies as a team regarding new launches of Pharmaceutical Drugs.
 Provide service to non-pharma clients; privately owned businesses.

Account Executive East West Connection Pittstown, NJ
2001-2006
 Manage $2.5MM merchandise sales business for Fortune 500 Pharmaceutical Accounts in NJ.
 Perform inside sales tasks and assist outside sales team with all aspects of sales.
 Track open and closed orders, maintain production schedules, make certain quality control standards are followed, schedule pickups and deliveries with freight forwarders and domestic manufacturers.
 Research and quote premium, promotional, specialty and custom items for high profile clients.
 Manage all phases of domestic and overseas orders.
 Follow clients order requirements: submit required documents to client for purchases that require approval prior to and after production is completed in order to comply with clients legal department and FDA regulations.
 Responsible for gathering necessary financial paperwork and invoice orders upon completion.
 Expand business with current clients by inquiring about their future needs, anticipating future needs and informing clients of additional products and services available.
 Participate in new business presentations by using creative and innovative ways of presenting products and materials.
 Research and compose on-line catalogs for client’s incentive and reward programs.
 Work with team to create and put into practice standards for internal audit process.

Office Manager SEPTIX LLC High Bridge, NJ
2000-2001
 Developed policy structure for office and employees to acquire new septic inspection business.
 Implemented and maintained drug screening policy to ensure a drug free workplace.
 Ensured employees are properly licensed and educated in applicable specialized fields.
 Created scheduling and communication policy to increase productivity and sales.
 Assisted and created new marketing strategies; tracked all inquiries.
 Educated office staff in related field to increase sales for phone inquiries.
 Managed all office functions: yearly budget, payroll, receivables and payables, HR issues.

Sales Facilitator Yale Barclay Brand/Ferdon So. Plainfield, NJ
1999-2000
 Managed all new forklift truck sales; providing support to eight internal sales personnel.
 Monitored inventory stock as well as distributed and ordered new inventory accordingly.
 Created plan to prevent loss of productivity in receiving and servicing departments.
 Coordinated new equipment modifications with internal departments to ensure order accuracy.
 Developed tracking program of all leased sales to ensure proper processing of paperwork.
 Assisted sales personnel to maintain client retention by providing support to customers.

Executive Assistant Johnson & Johnson New Brunswick, NJ
1999
 Provided administrative support to Vice President of Human Resources Information Management and supporting CIO’s.
 Implemented special projects to provide essential information and improved efficiency of departmental staff.
 Balanced preparation of correspondence reports, presentations and travel and meeting schedule logistics.
 Interfaced with affiliate companies Vice Presidents and Executive Committee Members of IM.
 Coordinated international and domestic travel arrangements for group meetings.


Yale Financial Services Account Manager Yale Materials Handling Flemington, NJ
1998
 Consulted dealers to ensure best probability to achieve the greatest possible rate structure for our retailer dealer customers.
 Quoted and sold interest rates to our retail dealer customers.
 Worked directly with GE Capital to ensure timely credit approvals.
 Prepared and quoted payoff information to existing customers.
 Monitored competitor products and rates to remain competitive within our market.
 Provided excellent customer service to our dealer network and their customers to achieve greatest satisfaction.


Senior Pricing Analyst
1996-1998
 Developed, administered and monitored all product pricing functions and services.
 Controlled the development, publication and distribution of the product price book and corresponding amendments for US, Canadian and International markets.
 Coordinated outside services for quality and cost effective printing activity.
 Reviewed competitive pricing structures and margins.
 Assisted in Yale Special Pricing programs and dealer audits.

Order Entry Coordinator/Inside Sales Coordinator
1996
 Calculated and distributed daily booking report to key management.
 Accepted and processed dealers orders.
 Controlled and maintained dealer/customer billing and shipping database.
 Coordinated, developed, processed and managed outside vendor products relating to dealer/customer orders.

Temporary Assistant to Pricing Administer
1995-1996
 Assisted Pricing Administer with internal audits for Special Pricing Programs.

EDUCATION
A.A.S. Business Management Raritan Valley Community College Branchburg, NJ
1993-1995


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