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Dispatcher/Service Coordinator Resume
Don
US-California-Central Coast
Sales
sales
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CATIONS
I have experience in dealings with both the public and the hierarchies of large companies forming a bond of trust and confidence that I can deliver the products and or services I represent in the manner promised. I am able to work independently, develop territories, form as well as carry out sales programs, think on my feet, follow up, document and communicate my efforts to both the customers and my superiors. I am experience in selling add-on services, products, and cold call selling of accounts. Writing proposals contracts scope of service documents and service procedures. I also have experience in hiring, training and supervising of personnel.
WORK HISTORY
Ecolab Pest division
S.C. Johnson/ Acurid Retail Services
Ameripride
Delta Safety Supply
Airgas Safety division Due to Airgas purchase of Delta Safety
California Safety Supply and Cleanroom
Mallory Corp. Due to Mallory purchase of California Safety Supply and Cleanroom
Responsibilities: Market I.D. of potential customers, introducing and demonstrating new products, adding new accounts as well as maintaining existing ones. Developing new markets for the company by informing through needs/cost analysis on what they are missing and supplying them the correct products and or proper contacts to keep the safety program current.
1995-1998 Ecolab Pest division
1998-1999 Sales and Service, PRISM Pest Elimination
1999-2000 Regional Supervisor, S.C. Johnson/ Acurid Retail Services Due to Orkin purchasing Prism
Duties: Sales of Pest service contracts and products, Hiring, training and supervising of personnel as well as filing pesticide usage reports for Ag Commission. Assigning routes, producing progress reports for Regional Manager. Troubleshooting difficult callbacks. Supervising an area ranging from Fresno, Reno, all of Northern California, Idaho, Western Montana, Oregon and Washington.
1998-1999 Sales and Service, PRISM Pest Elimination
Duties: Cold calls sales, as well as corporate leads, expanding Central California territory. Servicing Santa Cruz, Monterey, San Benito and Santa Clara counties.
Accounts varied from Food Processing to Hospitality, to Retail. Was trained in Gold Medal Food Processing servicing,
Wal-Mart Q.P.R. (an H.A.A.C.P. sanitation and I.P.M. service along the lines of Gold Medal)
PRISM Pest Elimination Plus (an I.P.M. program utilizing mainly baits, dusts, and monitors)
Pest Elimination Plus for Darden Restaurants (more highly detailed I.P.M. service)
Joined Acurid as a result Rollins Corps purchase of Prism from Johnson Wax.
Duties: Sales, service, training of new hires, setting up and performing of cleanouts, lead generation, designing, creating and implementation of new Sales and Service programs, collections, service schedules and add-on sales, answering and fielding ESR calls.
EDUCATION
1998-1999 Pesticide Safety and Regulatory Update
Trained in Gold Medal Food Processing ISO 9000 Food Safety Program
Wal-Mart Q.P.R.
PRISM Pest Elimination Plus
Pest Elimination Plus for Darden Restaurants
DBI fall protection/prevention, Confined Space Rescue
Draeger, MSA, BW gas detection
Ansell Edmonts HLPC
Trainer for 3m, AOS, Moldex fit tests.
1995-1998 AIB Food Processing Sanitation/Hygiene
Completion of Purdue Technical Skills in Integrated Pest Management
Ecolab Sales Training Academy
Completion of Ecolab Flying Insect Defense Program
ECO2000 I.P.M. Training Program
ECOPRO Food Processing Program
Drivers Safety Course
2000-present
Ameripride Account exec. Selling industrial laundry services and clothing products.
Delta Safety Supply Sales of all types of industrial safety products from PPE (gloves etc.) To gas detection, fall protection, first aid, respirators, scba’s, chemical cabinets, et al.
Airgas Safety division Due to Airgas purchase of Delta Safety
California Safety Supply and Cleanroom
Mallory Corp. Due to Mallory purchase of California Safety Supply and Cleanroom
Currently independent factory rep.
INTERESTS
• Computers, Reading and Keeping up with the latest sales programs, Family Vacations, Boxing, Swimming and Tinkering.
COMPUTER SKILLS
• Windows2000, 95/98, CE, Palm, 3.1. DOS, Works for Windows, Word 2000,97, ACT!, Goldmine,SpreadSheets, Auto Cad, Photo Shop, Print Shop. Scanners, Printers, Plotters. Can repair and/or upgrade most any type of IBM compatible computer. Am familiar with Palm computers.
LICENSES & CERTIFICATES
• 1910.146 Confined Space Entry Training
• ACE Sales University
• 3M Distributor Respirator Fit Testing Accredited Trainer
• High School Diploma
• Field Representative Structural Pest License
• Certificate of Food Safety/Hygiene from the American Institute of Baking
• Certificate of Technical Skills in Pest Elimination Technology
• Certificate of Transportation of Hazardous Materials (CFR172.700-172.704)
• Certificate of Hazardous Waste and Management and Documentation
• Certificate of Hazardous Waste Management and Documentation of (22 CCR 66265.16.)
• Certificate of Drivers Safety Course
• Certificate of Ecolab\\\'s Sales Training Academy
• Certificate of Ecolab\\\'s Flying Insect Defense Program
AWARDS RECEIVED
• Three Quota Breaker Awards
• Two Circle of Excellence Awards
• Two Awards for over 90% Customer Retention
• Three Safety Driving Awards
• Award for Completion of Technical Skills
• Award for Top of the Class at Ecolab Sales Training Academy
All of my work since 1995 has been from a home office, communication being telecommuting as well as periodic sales meetings.
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