Client-Relationship Manager Resumes in Canada-Alberta: Tenzin

Client-Relationship Manager Resume

Contact Candidate

Name:

Tenzin

Location:

Canada-Alberta

Experience:

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

Client-Relationship Manager

Personal Website:

Objective:

To be the finest Housekeeping Professional

Resume Text:

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rowing list of satisfied customers in the three Indian metropolises of Bangalore, Chennai and Hyderabad.
Job Responsibilities:
• Meeting client’s expectations by providing scheduled training in Housekeeping
• Working closely with clients, to name a few (Jones Lang Lasalle, C B Richard Ellis, Cushman & Wakefield, RMZ Builders, Purvankara Projects, DLF Builders, UB City, AOL, Mc-Donalds, Taj Westend Hotel etc.) by ensuring best services are provided within the competitive market
• Updating oneself about competitors and market trends
• Conducting Performance Appraisal for the staffs based on quality work and comments of the clients
• Maintaining track on housekeeping machineries for the smooth operation at the various facilities
• Offering housekeeping service proposals and quotations to the clients
• Preparing training schedule for Executives, Supervisors, etc.

Housekeeping Executive – SOALTEE CROWNE PLAZA December 2006-July 2007
THE SOALTEE CROWNE PLAZA, a 5 star deluxe hotel, Katmandu is the premier hotel of the kingdom offers 283 Superior, Deluxe and Crowne Plaza Club rooms, Eight Executive Suites and Seven Regal Suites. The Regal Suites have accommodated numerous Head of States and other dignitaries over the years.
• Assist Deputy Housekeeper in establishing SMART goals, measurements and results for the department
• Develop/ Update Job descriptions, Job Task Checklists and standard Operating procedures for all shifts and positions within the department
• Ensure company rooms core standards are implemented and audited for consistency to increase GSTS -TQM
• Track and address all guest comments and concerns
• Responsible for coaching, developing and managing the performance of the housekeeping supervisory team
• Work closely with projects in guest rooms renovation
• Responsible in maintaining cost control and prepare monthly P&L report
• Maintain effective and timely interaction with all departments, key relationship with Front Office and Maintenance
Team Leader – Rooms Division (H/k –Front Office) – HYATT REGENCY July 2006-November 2006
HYATT REGENCY, a 5 star delux hotel, Kathmandu, offers 290 rooms is located near the holy place of Baudhanath Stupa.
• Provide a courteous, professional, efficient and flexible service at all times in communication centre
• Handling all Incoming and Outgoing calls
• Assist in providing secretarial services, and doing cashiering
• Prepare daily revenue report
• Encourage feedback from guests and staff and handle complaints
Assistant Administrator- MANJUGHOKSHA ACADEMY February 2005-June 2006
The Manjughoksha Academy, established in 1995, maintains a high standard of education and respectfully preserves the Tibetan language, religion and culture.
• Assisting in recruitment of teachers and staffs
• Maintain day to day expenditure
• Maintain liaison with the Sponsors
• Participation in the board meetings organized within the private schools
• Responsible for the preparation of school\\\'s curriculum for the year

Assistant Manager- Housekeeping - THE PARK June 2004-December 2004
THE PARK HOTEL, a Five Star Deluxe Hotel with 214 rooms, having Unique and Boutique Concept and its first kind of hotel in India, is located in the heart of the city, Chennai, India.
• Assist Executive housekeeper in preparing budgets
• Responsible in maintaining cost control
• Ensuring all VIP rooms are thoroughly checked and maintained up to the hotel’s standard
• Maintaining effective and timely interaction with long staying guest
• Responsible for training the supervisors and room attendants
Management Trainee – THE PARK June 2003-June 2004
Had undergone one year Management Training Programme, specialized in Housekeeping at THE PARK HOTEL, Chennai, India
Industrial Trainee – YAK & YETI HOTEL October 2001-March 2002
Had undergone 6 months industrial exposure training at Yak & Yeti hotel, Kathmandu, Nepal.

• Accommodation Operation
• Front Office
• Food Production & Services
EDUCATION
Pursuing Post Graduate diploma in Human Resource Management from Indira Gandhi National Open University, New Delhi, India Started January 2006
BSC in Hotel and Hospitality Administration from Institute of Hotel Management, Chennai, India
2000-2003
SKILLS
• Experience in cross cultural communication in languages such as English, Hindi, Nepali, French (Fair)
• Proficient in MS Office
• A quick learner with time management skill, always looking forward to challenges
• A creative and self motivated professional with ability to understand customer needs and anticipate follow up action
HOBBIES
• Traveling
• Flower decoration
• Interacting with people
Reference available on request

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