Desktop Support Tech Resumes in US-Georgia-Atlanta North: Rebecca

Desktop Support Tech Resume

Contact Candidate

Name:

Rebecca

Location:

US-Georgia-Atlanta North

Experience:

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

Desktop Support Tech

Personal Website:

Objective:

To find a Desktop Support Technician position.

Resume Text:

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router, switch and NIC configurations and physical network setup, as well as TCP/IP and DHCP configuration.
*Set own schedule; worked out of home office via phone and pcAnywhere as well as on-site, all with very minimal supervision.

R.S. Andrews Enterprises, Inc., Atlanta, GA
Desktop Support Technician
8/99 – 6/00
*Provided Level Two desktop and phone support for 200+ local Windows 98 workstations and laptops, as well 20 remote sites, with MS Office 97/2000, Outlook 98/2000, Goldmine, Great Plains Dynamics, and Citrix, as well as in-house software.
*Set up and troubleshot all email accounts on Lotus Domino Administrator R5 Server with MS Outlook as client.
*Configured and maintained all laptops (IBM, Dell, Gateway, Toshiba & Compaq).
*Troubleshot dial up and remote access issues on RAS1500 for laptop and home users.
*Set up network accounts on NT 4.0 Server and provided support for connectivity issues.
*Set up new accounts on SQL Server 7 for in-house software.
*Performed complete installations and configurations of Windows 98.

Miller/Zell, Inc., Atlanta, GA
Desktop Support Technician
1/98 – 6/99
*Provided desktop support for 200+ Windows 95, 98 and NT workstations and laptops.
*Installed, configured and troubleshot hardware, including printers, network cards, sound cards, RAM, hard drives, CD Rom drives and floppy drives.
*Installed, configured and troubleshot MS Office 97, MS Outlook 97/98, Lotus 123, Lotus AmiPro, AutoCad 13/14 and AS400.
*Performed complete installations and configurations of Windows NT 4.0 Workstation.
*Provided support for network connectivity issues.
*Set up new network accounts on NT 4.0 Server and new email accounts on MS Exchange.

Accommodations America, Marietta, GA
Computer Support
2/96 – 12/97
*Performed computer troubleshooting and provided software training as needed to division.
*Implemented computerized accounting system.
*Designed and maintained database system in MS Access for tracking operations inventory.
*Acted as computer hardware/software purchasing agent for division.

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