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Staff Officer - Program Manager Resume
Staff Officer - Program Manager Resume
Staff Officer - Program Manager Resume
Rita
US-New York-New York City
5-10 yrs
Yes
Yes
Staff Officer - Program Manager
Individual with Farsi and Dari language skills interested in reentering into the world of Humanitarian Affairs, and Economic and Social Development. Previous International Relations and Diplomacy experience at United Nations and various other organizations.
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orials and training classes to every operational element at Headquarters and in the field in order to increase work management, and to increase operational communications, efficiency and speed between Headquarters and the field. Trained and supervised a series of entry level professionals into the agency. Administered and processed requests for accounts, access to specific programs, and various configurations and maintenance of associated specific operational data at the Headquarters level. Action officer for the functional requirements associated with an evolving operational management database drawn from communications data. Coordinated and liaised with other US government agencies to create a biometrics information seminar to inform DoD personnel of updated biometrics and security technology. Completed various training courses to better understand the field operational environment. Certified to conduct interviews to obtain information for DoD essential programs and missions. Trained in security awareness procedures to effectively work in a high threat environment.
June 2004 - June 2006 These two years were used to work at Mandarin Oriental Hotel NYC so that I could gain money to initiate two personal businesses, concepts to execution. During these two years, Level 6 Clearance was being processed for Defense Department. It was a good opportunity for me to rest assured that after two years I would have a job waiting for me.
United Nations World Food Program New York, New York January-May 2004 Public Information/Creative Director for “War on Hunger” Website Launch Worked directly with Director of Media Relations to generate ideas and design visuals for a website launch geared for supporting and advocating war-hungry children in Africa. Liaised with delegates of United Nations, entertainment industry and nongovernmental organizations to create support and donations for website. Organized planning and implementation of public press release for one of entertainment industry’s public figures intended to raise donations and awareness on the “War On Hunger” website. Negotiated with celebrities and high level delegates to support the World Food Program website. Learned to meet crucial deadlines under pressure within highly interpersonal environment to release website. Increased art of negotiation and persuasion skills, and mastered it by acquiring much support and donations for the “War on Hunger” website.
United Nations Institute for Training and Research New York, New York January- May 2004 Trainer for the Series on Policy Awareness and Training in Information Technology (PATIT) Coordinated, managed and instructed class seminars for modules to UN Permanent State members. Created and modified training events for PATIT series policy and guidance. Interfaced via phone and email with high-level delegates of the United Nations Member States for follow-up, distribution of training-related information, and conference attendance. Assisted with logistics in training seminars. Performed recordkeeping and maintenance of program-related database. Briefed reports and discussed feedback to supervisor after each training seminar. Undertook any other tasks as assigned by supervisor or Chief of Office. Acquired superior training and organizational skills. Gained advanced computer information and acquired Microsoft website design knowledge. Maximized interpersonal relations and gained contacts with delegates from permanent missions, directors and heads of UN nonprofit and other branched organizations.
Institute for Human Rights Jackson Heights, New York June - December 2003 Director of Communications Established and built relations with student university organizations, international governmental organizations, professionals, non-governmental organizations, university professors, and others in effort to build awareness, interest, and support against international human rights abuses in religion. Supervised and constructed one junior staff member in duties to promote human rights policy. Created new human rights projects to be executed for promotion and awareness. Monitored staff development. Created online database for organization’s networking and awareness project. Enhanced leadership and managerial skills, and developed critical thinking capability. Became increasingly detail-oriented and multi-tasked. Gained extensive database software knowledge, and broadened internet research skills.
Institute for Human Rights Jackson Heights, New York June - December 2003 Human Rights Researcher Conducted independent research on human rights abuses and issues in human-rights abusive countries. Wrote extensive reports and profiles under deadlines for official documentation. Collected and analyzed information on human rights developments from media, nongovernmental organizations, governments, organizations, and others. Responded to inquiries from the press and public. Gained vast knowledge of human rights standards, and maximized writing skills. Acquired extensive experience in meeting tight deadlines in an independent environment.
WORK EXPERIENCE Rita’s Alterations Fort Wayne, Indiana January 1998 - December 2001 Operation’s Manager Managed openings, closings, and operations for four family businesses. Managed business accounts, and employee payroll and duties. Handled clientele. Maintained and ordered store inventory. Handled money. Performed accounting in Microsoft and Quicken spreadsheet programs. Built relationships, communicated, and negotiated with customers, employees, vendors, and competition in extremely fast-paced, interactive business environment to increase yearly sales and profits. Gained extensive knowledge of accounting and organization skills. Became management and leadership savvy in high-maintenance environment.
Fort Wayne National Bank Fort Wayne, Indiana January - August 1999 Small Business Loans Executive Assistant Created more effective Excel database for small-business clientele operations that replaced older database. Worked directly with Chief Loans Officer. Handled incoming calls regarding complications, specifications, and questions regarding loans. Negotiated with clientele to manage and resolve conflicts in order to sustain bank and clientele relations - 90% success rate. Performed incoming and outgoing loan application process for amounts averaging $250,000. Acquired mandatory, crucial negotiation and conflict resolution skills. Became knowledgeable in small business loans, and database creation. Gained interpersonal and teamwork qualities.
VOLUNTEER EXPERIENCE Hospice Home Care Fort Wayne, Indiana January - August 2000 Nurse’s Assistant/ Caretaker Volunteer
EDUCATION June 2004 Seton Hall University South Orange, New Jersey Master of Arts Diplomacy and International Relations. Concentrations: Global Negotiation and Conflict Management, Middle East Studies. Worked extensively with Professor/Ambassador Azmat Hassan in Middle East concentration.
August 2001 Indiana University Bloomington, Indiana Bachelor of Arts Near Eastern Languages and Cultures. Concentrations: Biology, Chemistry, Physics, Farsi, Middle East Studies
INTERNATIONAL EXPERIENCE ·1 Studied Farsi for four consecutive years in university. Completed DoD Farsi Immersion Language training. Very proficient in speaking. Proficient in reading and writing. ·2 Proficient in understanding and speaking Dari. ·3 Studied German for five consecutive years in university. Proficient in understanding conversational dialogue. Modestly proficient in speaking, reading and writing. ·4 Traveled to more than twenty countries: Austria, Belgium, Bulgaria, Canada, Czech Republic, Denmark, Egypt, France, Germany, Greece, Holland, Hungary, Iran, Iraq, Italy, Mexico, Netherlands, Romania, Russia, Slovakia, Switzerland, Turkey, and United Kingdom REFERENCES AVAILABLE UPON REQUEST
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