Director, Court Dispute Referral and Conflict Resolution Services Resumes in Kenya: Kathleen

Director, Court Dispute Referral and Conflict Resolution Services Resume

Contact Candidate

Name:

Kathleen

Location:

Kenya

Experience:

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

Director, Court Dispute Referral and Conflict Resolution Services

Personal Website:

Objective:

To utilize my collaboration and conflict management expertise to assist individuals and organizations to reach their full potential.

Resume Text:

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mmunity-based justice, human services and training programs.
•10 years experience in the dispute resolution field with extensive professional knowledge of ADR program development and implementation, quality ADR skill building, and building collaborative relationships with stakeholders.
•8 years experience training neutrals and clients in dispute resolution skills and raising awareness of ADR.
•Skilled facilitator assisting discrete and public groups in engaging in constructive dialogue, examining issues, making decisions and working towards their goals.
•Significant experience working with international, culturally diverse populations

ADMINISTRATION AND PROGRAM DEVELOPMENT
*Provided oversight to 16 court-annexed, community and contract programs serving 4000 plus citizens annually.
*In city-wide performance-based contract, program started in deficit; By 2007, exceeded performance goals by 15%.
*Increased program accountability and effectiveness through the development of logic models, outcome measures, and internal reporting procedures.
*Provided vision and leadership to the development of fee-for-services. In 2006, total revenue from new program services was in excess of 10K; During tenure, contract pay program revenue increased by 70%.
*Developed The Mosaic Project, a community-wide initiative funded by the NY Foundation, to foster constructive dialogue and interaction around the theme of living successfully with diversity in Staten Island.
*Standardized the Basic and Advanced Mediation training design, mentoring and apprenticeship of mediators.
*Designed and implemented for the Train-the-Trainer program for New York Center’s Training Institute.
*Introduced dispute resolution policies and procedures for internship programs serving youth 14 to 21 as a means to enhance youth capacity and work readiness.

TRAINING AND FACILITATION
*Experience providing training and facilitation for public, corporate, and not-for-profit entities - both mandatory and public offerings.
*Training expertise includes: conflict resolution, mediation, diversity, intercultural awareness leadership, teambuilding. (Includes curricula developement)
*Demonstrated effectiveness in designing Train the Trainer Programs.
*Experience facilitating small and large group processes for dialogue, stakeholder engagement, decision making and strategic planning.

Selected Experience
*Member of Team who designed and delivered “Reconciliation and Healing” Pilots Workshops for staff at UNON
*Delivered “Collaborative Negotiation” and “Team Building Assessment” for UNON
*Lead trainer and curriculum designer for court approved Mediation Training and Assisting Children through Transitions class.
*Convened meetings for the Liberian community designed to reconcile conflicting parties, address issues of concern, and build capacity. Requested to do so by community leaders and New York Police New Immigrant Initiative.
*Facilitated international meetings for the American Friends Service Committee (AFSC) Conflict Resolution Program on issues related to violence against women and smalls arms during UN meetings.
*Served as a facilitator for AFSC’s Haitian Forum, involving more than 40 stakeholders interacting in three languages, resulting in the document, “Principles for a Healthy Democracy in Haiti.”

DISPUTE RESOLUTION
*Admitted Panel Mediator for Dispute Resolution Centre, Kenya
*Certified mediator with the NY Unified Court Systems Office of ADR and Court Improvement Programs.
*Panel Mediator for City of New York Civilian Complaint Review Board and Office of Trials & Administrative Hearings.
*Requested by New York Police Department to mediate communal conflict among West African Leaders.
*Mediator for innovative Unified Court System 9/11 Small Business Mediation Project that partnered legal services, the court and mediation to facilitate the resolution of dispute arising for loan default or non-payment of rent in downtown Manhattan.
*Mediation experience includes 600 plus cases in civil, land-lord tenant, multi-party, criminal, family, employment restorative justice, and special needs arena.
*Background includes coaching and evaluating dispute resolution competency and skills

Employment History includes experience in the corporate, academic and not-for-profit sectors.

Teaching History
•Adjunct Professor of Sociology at John Jay College of Criminal Justice
•Adjunct Professor of Legal Studies at St. John’s University of Criminal Justice
•Guest Expert Lecturer at New York Institute of Technology, Cornell University Institute for Labor Relations, Toyo University, and Daito Bunka University Graduate School of Education (in Japanese)

Education
Teachers College, Columbia University, New York, NY
Master of Arts, International Educational Development.

Dartmouth College, Hanover, NH
Bachelors of Arts, History and Asian Studies.
Womens Studies Certificate

Professional Continuing Education Courses related to conflict management, mediation, peace building and development completed through International Center for Cooperation and Conflict Resolution (ICCCR), INCORE (UNU/University of Ulster), Hofstra University, Pepperdine University and the Balanced and Restorative Justice (BARJ) Project.

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