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Maureen
US-Nevada-Las Vegas
State Director
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success and consistently a top priority in my work.
Experience:
EduCare Nevada
State Director, January 2006 – January 2008
- Oversee the planning, development, implementation and evaluation of a 12 million dollar operation spanning the state of Nevada of adult and children in-home, residential, day and nursing services.
- Manage a workforce of 300+ including two Regional Executive Teams.
- Achieve a 10% contribution to the corporate office while maintaining quality.
- Developed Employee Incentive Plan based on domains of excellence.
- Educate the organization and community on national standards of excellence.
- Create and achieve strategic and operational goals.
- Introduced and Implemented national training standards to full work force.
- Collaborate with state leaders on defining and providing quality services.
Saint John\\\'s Community Services District of Columbia
State Director - August 2005 to January 2006
- Directed Group Home, Supported Employment, Children\\\'s Support, and Behavioral Evaluation services.
- Establish recruitment and retention plan to meet 90% staff capacity in 3 months from 40%.
- Commenced community members to design a Quality Improvement Plan.
- Ensured budgetary compliance.
- Collaborated with state entities to bolster children’s program.
- Created Best Practices Manual, and interim Quality Assurances.
- Led Board of Directors to establish and meet agency\\\'s critical needs.
- Involved leadership team on program direction and key agency objectives.
South Carolina Department of Disabilities and Special Needs Columbia, SC
Director, Division of Mental Retardation - January 2003 to July 2005
- Led statewide MR/RD system for the state of South Carolina for 24,000 people with disabilities and their families.
- Integrated Performance Outcome Measures and Organizing Principles into policies and directives.
- Created collaborative stakeholder work teams around quality and service delivery.
- Authorized all use of emergency and waiting list resources.
- Negotiated Interagency contracts and Memorandum of Agreements.
- Designed 3 year plan for under and over utilization of services.
- Directed all Early Intervention, Children\\\'s and Adult services, Federal Waiver, Psychological and Forensics Divisions.
- Presented policy initiatives to Governor appointed Commission.
Orchard Village Skokie, IL
Associate Executive Director - March, 1998 to December, 2002
Residential Director - March, 1994 to March 1998
Program Coordinator - February, 1993 to March, 1994
- Directed supports for 240 people with disabilities in 60 locations, 22 communities.
- Doubled agencies budget and capacity through acquisition and ground up programs.
- Managed 7 million dollar operating budget.
- Community outreach for education and fundraising purposes.
- Established strategic efforts around outcome measures.
- Facilitated Operational, Quality Enhancement and Strategic Planning committees with Board of Directors and Management staff.
- Served as agency liaison to Board of Directors, state, national and disability consortiums.
- Led staff development and team building activities for all levels of staffing.
Arc of San Diego, San Diego, CA
Assistant Program Administrator - February, 1991 to November 1992
Lead Supervisor - August, 1990 to February, 1991
Clinical Supervisor - January, 1990 to August, 1990
- Supervised services for 90 people with MR/MI in 15 homes.
- Hired, trained and managed 5 top managers and 140 direct support staff.
- Assessed programs to insure consistency of quality services.
- Functioned as liaison to state regulatory and placement officials.
- Established, conducted and monitored staff development and training.
Bethphage Community Services, Inc. Granger IN
Clinical Supervisor - August, 1989 to December, 1989
- Directed a home for 8 adults with MI/DD.
- Established mental health and health care regime.
- Supervised and motivated direct support workers.
Christole Inc. Bloomington, IN
Residential Coordinator - January, 1989 to August, 1989
Assistance Residential Coordinator - October, 1988 to January, 1989
Program Aide - December 1987 to October, 1988
- Developed and implemented program plans for 4 boys with autism.
- Functioned as liaison to families, therapists, doctors and other agencies.
Education: Master of Science. Disability Studies: Policy and Organization
University of Illinois, Chicago, IL. May 2001
Bachelor of Arts. Religious Studies: Peace and Conflict
Indiana University, Bloomington, IN. May, 1989
Appointments:
• Governor’s Council on Women, South Carolina
• Hispanic Initiative Founding Member, South Carolina
• Board of Editors, College of Direct Support, National
• Content expert, Cultural Competency, College of Direct
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