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donna
US-Massachusetts
Sales Account Executive
Sales Management position/business development, Account Management
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ions throughout career for “above-and-beyond” performance. Hands-on approach to team leadership and direction; excellent communicator and relationship builder. Combine strong organizational and analytical skills to identify and capitalize on areas for improvement. Earned B.S. degree.
Core knowledge and skill areas include:
• Consultative & Solutions Selling Strategies
• New Market Identification & Penetration
• Consumer Product Sales Planning/Execution
• Sales Team Training/Mentoring/Leadership
• Inside Sales & Outside Sales Management • Executive-Level Presentations/Negotiations
• Collaborative & Relationship Sales Initiatives
• Customer Needs Assessment & Fulfillment
• Key & Large Account Management
• Start-Up & High-Growth Operations
PROFESSIONAL EXPERIENCE
PROCTER & GAMBLE, Boston, MA & Other Locations
Built distinguished record of achievement and advancement through increasingly responsible positions.
Senior Account Executive, P&G Distributing Company (2001-Present)
Promoted to serve as Division Team Leader for P&G’s Grocery and Health/Beauty category sales within the Eastern Division of Supervalu. Supervise, mentor, and motivate team of 6 sales managers. Develop and implement customer business plans to drive sales, marketing, and market share growth. Establish and maintain relationships with buyers, category managers, and top executive officers; conducted business reviews with senior management. Formulate sales forecasts, lead new product initiatives, design merchandising strategies, and create local marketing initiatives.
SELECTED ACCOMPLISHMENTS:
Achieved 8% sales growth within highly challenging Grocery Channel environment through leadership and personal contributions. Created integrated shopper-based Insight Marketing/Merchandising program that used customer data to drive high-performance shoppers into high-profit categories.
Contributed to 50% reduction in out-of-stock merchandise through introducing new forecasting tool, use of DSD, and customized unit loads; drove supply chain and merchandising improvements.
Generated cost savings and speed-to-shelf improvements by contributing to local development of new Retail Merchandising team, realigning geographies and building in customer accountability measures.
Recognized for leadership through selection as the Northeast Grocery Sales Expert on the P&G Supervalu Leadership team and as the New England Leader on the Women in Sales Executive Board.
Developed localized training for 1st line managers that improved skills and capabilities.
Sales Operations Manager, P&G Distributing Company (1995-2001)
Promoted to direct New England-based Grocery Business team of 30 sales managers and 20 merchandisers in business development activities, developing and leading all category business at the customer level. Managed training and professional development for managers on the team. Spearheaded all New Item and Long-Term Business Growth initiatives. Functioned as primary point of contact for all key customers, addressing all escalated issues.
SELECTED ACCOMPLISHMENTS:
Achieved company’s volume objectives and grew overall share at the top 3 customers for 4 consecutive years, representing multimillion-dollar revenue gains.
Conceptualized and introduced Local Management Recognition & Reward program to award top sales performers, improving morale and results within the team.
Established joint business planning meetings with customers to create joint category goals; developed comprehensive tracking program that expedited identification and resolution of customer problems.
Product Supply Manufacturing Manager, Quincy, MA (1989-1995)
Promoted to lead new start-up initiative within the Production department, overseeing team of 10 managers and 100 unionized production team members. Collaborated with management team in department development activities, including employee hiring, training program development, product launch supervision, and operations management.
SELECTED ACCOMPLISHMENTS:
Successfully led development and build-out of new department from the ground up, achieving safety, quality, and volume goals within start-up environment.
Improved productivity and morale significantly within the team through design and introduction of Cross-Functional Training program.
Product Supply Manufacturing Manager, Philadelphia, PA (1986-1989)
Supervised group of technical production employees and electricians assembled within new product initiative start-up team. Oversaw equipment start-up across P&G facilities in the U.S. and equipment shakedown functions at the U.K. manufacturing site. Monitored fulfillment of all safety, quality, and volume goals.
SELECTED ACCOMPLISHMENTS:
Spearheaded successful start-up of new manufacturing production equipment within 4 P&G facilities, paving the way for the company to expand its business development objectives.
Created Training Manual for new production processes and directed 3-month training program for 150 employees and managers, resulting in improved capabilities.
EDUCATION & TRAINING
Bachelor of Science Electrical Engineering: Wilkes University
Bachelor of Science Resource Management: University of Maine
Professional Training: Siebel Training; Six Sigma Training
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