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US-Pennsylvania-Philadelphia
Student Services Coordinator/Lead General Studies Instructor
Non-practicing attorney with extensive experience in post-secondary education seeks to continue utilize her background and training outside the traditional legal field.
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, Women's Studies
Honors: Member, Sigma Tau Delta (National English Honor Society)
PROFESSIONAL EXPERIENCE
________________________________________
The PJA School Upper Darby, PA
Student Services Coordinator &
Lead General Studies Instructor October 2004 to Present
▪ Support resolutions of student issues or concerns.
▪ Maintain positive student relations by serving as liaison between
students and administration/faculty.
▪ Coordinate and conduct workshops and information sessions and
organize English and paper-writing review workshop for students.
▪ Assist with school retention efforts by serving as advisor and
providing students with guidance, resources and/or guides, state
or federal agency information, or other help with regard to
personal issues.
▪ Cull and analyze information gathered from students during
orientation to assess potential problem areas and assist in
resolving those issues.
▪ Create and manage database of student issues and information
boards for students.
▪ Provide key feedback in recognizing and addressing student issues
and needs.
▪ Track and maintain student databases for issues such as academic
probation, leave of absence and academic requirements for
graduation.
▪ Teach introductory college-level courses in Psychology,
Sociology, Philosophy, Management, Political Science, Economics
and Spanish for Associates in Specialized Business Degree program.
▪ Develop and implement curriculum for all courses taught.
▪ Design projects for in-class use, generated grades and
transcripts for all students.
▪ Develop and maintain databases for student grades and attendance.
▪ Improve job search, note taking and study skills reference guide
for students.
Law Offices of Denise C. Gentile Media, PA
Paralegal July 2003 to October 2004
▪ Managed day to day operations for solo practitioner’s office.
▪ Drafted and edited legal pleadings and correspondence.
▪ Conducted legal research.
▪ Maintained status of all cases to ensure compliance with
statutory deadlines.
▪ Scheduled meetings, interviews and court dates with clients,
witnesses and court personnel.
▪ Updated and organized client files.
▪ Generated invoices for services rendered and billed clients.
Mind Your Manor Framingham, MA
Office Manager August 2002 to December 2002
▪ Maintained and updated client files.
▪ Invoiced clients for services rendered.
▪ Answered questions via phone and email for both existing and
potential clients.
▪ Scheduled meetings with existing and potential clients.
▪ Prepared information packets for potential clients.
▪ Managed banking accounts using Quicken.
Rubin, Hay & Gould, P.C. Framingham, MA
Associate August 1998 to April 2002
▪ Organized and managed document production projects for several
cases.
▪ Researched and analyzed legal issues, case law, state and federal
rules and regulations in law firm specializing in insurance
defense work, travel law and diverse general civil litigation
matters.
▪ Drafted legal pleadings and correspondence, filed briefs with
various courts (local, statewide and federal).
▪ Compiled information gathered from research and client or witness
interviews and created memorandum, reports, charts or databases.
▪ Edited and proofread completed briefs and other legal documents.
▪ Conducted client and witness interviews.
▪ Appeared in court for legal proceedings including depositions,
small claims matters and civil trials.
▪ Maintained and organized client files.
MBNA Greenville, DE
Insurance Specialist l997 to 1998
▪ Focused on quality control and customer satisfaction through
customer relations.
▪ Handled responsibilities for the sale, explanation and servicing
of auto insurance policies to MBNA customers.
▪ Answered customer questions and complaints about policies and the
company.
▪ Complied with underwriting guidelines and researched potential
policyholder's background for risks or fraud.
Delaware County Domestic Abuse Project Media, PA
Clinical Internship 1996 to 1997
▪ Represented victims of domestic violence in protective order
hearings.
▪ Interviewed clients to assess legal claims.
▪ Counseled clients about available legal options once
representation at the Project had ended.
▪ Assisted clients in understanding case law, court rules and
regulations.
▪ Framed legal issues in cases, drafted pleadings and legal
documents.
▪ Negotiated for and represented clients in hearings and litigation
for Protective Orders on pro bono basis.
SUMMARY OF SPECIALIZED SKILLS
________________________________________
Highly skilled in computers: Microsoft Office, Word, Excel, and Access, WordPerfect, Internet Explorer, general word processing, Lexis-Nexis, Quicken, use of Internet for research and email.
AWARDS AND AFFILIATIONS
________________________________________
Pennsylvania Association of Private School Administrators (PAPSA)
▪ Award Recipient, Outstanding Instructor of the Year Award 2007
Admitted to Pennsylvania, New Jersey and Massachusetts State Bars
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