Instructor Resumes in US-Illinois-Chicago South: Raemarie

Instructor Resume

Contact Candidate

Name:

Raemarie

Location:

US-Illinois-Chicago South

Experience:

5-10 yrs

Willing to Relocate:

Willing to Travel:

Yes

Most Recent Job Title:

Instructor

Personal Website:

Objective:

To obtain a management position in Field Training

Resume Text:

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classrooms and computer equipment

? Achieved customer satisfaction rating of 98% based on customer evaluations.
? Recognized by Supervisor for exceeding customer expectations.

DOLLAR GENERAL CORPORATION, Goodlettsville, TN 2002 to 2003
A distributor of consumable basics with more than 6,000 stores in 27 states that employs more than 50,000 people.

Regional Training Manager
Developed and managed 35 training centers in a 27-state area. Start-up operation required design and construction of facilities, hiring and training of staff, curriculum development, maintaining quality delivery, monitoring results, controlling expenses and developing internal/external partnerships.

? Developed and implemented plan to train 3,000 store managers annually by collaborating with different departments to establish needs.
? Developed curriculum for a 4-week New Store Manager Training Program.
? Decreased store manager turnover 33% by providing job training upon hire.
? Developed program participation policies and procedures that have resulted in 96% of new store managers attending training within 30 days of hire.

COMPUSA, Schaumburg, IL 1999 to 2002
The nation's leading retailer and reseller of personal computer-related products and services with approximately 225 stores in 90 major metropolitan locations.

Market Training Manager (2000-2002)
Managed six training centers in the Chicagoland area. Directed daily operations, staffing, curriculum development, employee training, instructor development, sales and fiscal solvency of a $4M market.

? Restructured organization that was fiscally and operationally deficient to become the most profitable in the region.
? Introduced curriculum customization offering to clients.
? Created part-time Trainer pool decreasing labor costs by 31%.

Instructor, Naperville, IL (1999-2000)
Taught Microsoft Office Suite classes in training centers and at offsite customer facilities.
Set up classrooms and computer equipment

Raemarie Talbot Page two

SUPERCUTS, Chicago, IL 1986 to 1999
A family-owned hair care chain with over 1,725 locations in shopping strip centers.

General Manager (1997-1999)
Managed daily operations of 13 salons. Recruited at job fairs, trade shows and industry events. Hired and trained new management staff. Researched new sites and oversaw build outs of new facilities. Conducted performance and rate reviews.

? Minimized staffing costs by scheduling for 3.0 haircuts per hour within a three-month time frame.
? Increased product sales by implementing contests between locations, which reduced staff.

Regional Training Director (1994-1997)
Managed 17 training centers in 9 states. Recruited, interviewed and hired staff for the Central Region. Provided professional development, management and prudent allocation of 17 Educators to the franchisees. Managed staff travel budgets and administered and monitored supplies and equipment.

? Reduced the number of ineffective staff members by monitoring daily activities, which resulted in payroll savings.

Educator (1992-1994)
Trained technical staff in approved methodology. Consulted with Franchisees and Managers on increasing profitability through the use of Supercuts operating systems and valued brand. Conducted beauty school visits and taught all classes in the Supercuts curriculum.

General Manager (1989-1992)
Managed daily operations of 10 salons. Recruited at job fairs, trade shows and industry events. Hired and trained new management staff. Researched new sites and oversaw build outs of new facilities. Conducted performance and rate reviews.

Senior Salon Manager, Aurora, IL (1986-1989)

REGENCY SAVINGS BANK, Naperville, IL 1980-1986
Branch Manager
? Managed daily operations by servicing new accounts, scheduling, staffing, customer service representative, ATM and collections department supervisor, responsible for $250,000.00 in cash daily

GLEN ELLYN SAVINGS & LOAN, Glen Ellyn, IL 1978-1980

EDUCATION

Northern Illinois University, DeKalb, IL, General Studies 1977-1978
Hair Professional School of Cosmetology, Oswego, IL, 1500 hours 1980-1982

PROFESSIONAL DEVELOPMENT
Various company sponsored seminars and workshops including:
Myers-Briggs ? Personality Type Indicators, Creative Clarification Method (active listening) Consultative Selling, Train the Trainer, Core Coaching Skills, Interview and Hiring

CERTIFICATIONS
Microsoft Office User Specialist Certified-Master
State of Illinois Cosmetology License

TECHNICAL SKILLS

Microsoft Windows 98, 2000, XP, Word, Excel, PowerPoint, Publisher, Outlook, Lotus Notes, SAP

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