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Call Center Customer Service Representative Resume
Call Center Customer Service Representative Resume
Call Center Customer Service Representative Resume
Call Center Customer Service Representative Resume
Gayla
US-Ohio-Akron
10+ yrs
No
Yes
Controller
To use my skills and experience to grow the company I am working for. Success can only be accomplished thru teamwork and hardwork.
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cted Dental Software (Practice Works), set up and trained staff. Responsible for overseeing the building and opening of two offices.
Accountant/Controller; Press Works, Inc.; Alliance, Ohio; 1993 to 1997
Handled all accounting functions including Accounts Payable, Accounts Receivable, Payroll, General Ledger to Financial Statements, Bank Reconciliations, Purchasing, Payroll and Sales Taxes, and Human Resource functions such as hiring, insurance and 401K administration. In charge of Novell 25 user system including day-to-day operations as well as daily backups.
Secretary/Treasurer/Controller; The Peninsula Group, Inc.; Peninsula, Ohio; 1984 to 1992
Handled all accounting functions including Accounts Payable, Accounts Receivable, Payroll, General Ledger to Financial Statements, Bank Reconciliations, and Payroll Taxes. Annual preparation of approximately 60 federal and state tax returns on corporate, partnership and individual levels. Maintenance, operation and backups for computer system.
Accountant; Tipka-Bartlo Oil & Gas, Co.; New Philadelphia, Ohio; 1977 to 1984
Handled all accounting functions including Accounts Payable, Accounts Receivable, Payroll, General Ledger to Financial Statements, Bank Reconciliations, and Payroll Taxes. Annual preparation of federal and state tax returns on corporate, partnership and individual levels. Maintenance, operation and backups for computer system.
Bookkeeper; American Exploration Company; Worthington, Ohio; 1976 to 1977
Handled all accounting functions including Accounts Payable, Accounts Receivable, Payroll, General Ledger to Trial Balance, Bank Reconciliations, and Payroll Taxes. Developed distribution system for oil and gas well revenues and expenses.
CAREER PROFILE
An administrative management professional with over 25 years experience in accounting, purchasing, tax preparation, designing and implementation of computer systems. Actively involved in making goals. Effectively prioritizing, organizing, planning and scheduling in a positive way, gaining the respect of clients and the management team. Adept at analyzing needs
Gayla J. Hickson
Resume - Continued
and identifying procedures and processes while managing a variety of tasks in a responsive and responsible fashion.
CAREER HIGHLIGHTS
! Implemented and converted to a new network and accounting package including all general ledger, accounts receivable, accounts payable, inventory, job costing, payroll and tax reporting.
! On an annual basis, compiled and completed two Corporate and 14 Limited & General Partnership tax returns along with tax information to investors in 60 Joints Ventures
! Initiated entire accounting system for two new spinoff companies to include all general ledger, accounts receivable, accounts payable, inventory, well costing, and payroll and tax reporting.
! Designed and implemented a computerized distribution system, resulting in a saving of time and identification of problem production facilities.
! Designed and implemented a computerized accounting and costing system, integrating it with the distribution system, resulting in a more effective flow of work and time.
! Converted all company records for an outdated mini frame operation to a faster, more convenient, adaptable and cost efficient PC system.
! Reduced Cost of Materials by 11% in Purchasing by negotiating better prices and terms.
EDUCATION
! Franklin University; Accounting; Columbus, Ohio
! H&R Block Tax Course
SYSTEMS
! IBM Compatible PC; DOS/Xenix; Windows, Windows NT
! Digital PDP 1144 Mini-Mainframe
APPLICATIONS
! Lotus 123, Excel
! Corel WordPerfect, Word
! Peachtree Complete Accounting
! Real World Accounting
! Novell 4.11
! Tax Partner 1040 & 1065
! Turbotax Pro Series 1040 & 1065
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FACULTY DIVERSITY FELLOWSHIP 2009-2010 Academic Year
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TEACHING FACULTY - Fall 2009 History
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