Call Center Customer Service Representative Resumes in US-Washington-Seattle: Sarah

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Call Center Customer Service Representative Resume

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Contact Candidate

Name:

Sarah

Location:

US-Washington-Seattle

Experience:

Willing to Relocate:

Yes

Willing to Travel:

Yes

Most Recent Job Title:

Call Center Customer Service Representative

Personal Website:

sarah_b@peoplepc.com

Objective:

Obtain a Customer Service or Clerical Position.

Resume Text:

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hysical therapy, transfers, preventative care, scheduled activities and general adult daily living skills for up to 20 patients daily.
Answered call bells and phones, directed visitors and callers to rooms in a timely and efficient manner.
Performed many scheduled personal care duties including bathing, feeding, dressing, and turning, for long and short-term patients.
Assisted nurses with medical procedures.
Attended and completed CNA Class.
Charted fluid intake and output. Ensured charts were completed and ready for the next shift.
Monitored and recorded vital signs including temperature, pulse, blood pressure, and respiration.
Oriented and trained ten new staff in company policies and procedures.
Lifted patients onto and from beds using a hoyer lift as necessary and transported patients using wheel chairs.

Volunteer Work:

Researched and collected documentation for a web site that provides housing, food, and clothing resources for low-income people. Presented results in a detailed notebook and computerized format for future web site publication.

Education:

Customized Job Skill Training, Everett Community College, August 2004 to November 2004. Training focused on soft - skills such as team building, conflict resolution, verbal and non - verbal communication, listening and problem solving. Advanced Computer training in Microsoft Word, Excel, PowerPoint, and access.

Business Computers, BCTI, Everett, WA, August 2001 to October 2001.

Employment History:

Call Center Customer Service Representative, 12/16/04 to currently, Bothell, WA
Certified Nursing Assistant, 02/02 to 03/02, Parkway Nursing Center, Snohomish, WA (360) 568 -8566 (out of business)
Certified Nursing Assistant, 11/01 to 12/01, Bethany at Providence Everett Medical Center, Everett, WA (425) 259 - 5508
Certified Nursing Assistant, 06/01 to 07/01, Merry Haven Healthcare Center, Snohomish, WA(360) 568 - 3161
Certified Nursing Assistant, 04/98 to 06/01, Parkway Nursing Center, Snohomish, WA (360) 568 -8566 (out of business)
Registered Nursing Assistant, 12/97 to 03/98, Regency Care Center, Monroe, WA (360) 794 - 4011

References:

Kelly Mallang
CNA,Providence Everett Medical Center
1628 Grove Street
Marysville, WA 98270
(425)879-6384

Lisa Snowden
Instructor, Everett Community College
411 Emerson
Snohomish, WA 98290
(425) 870-9534