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Dianne
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Account Manager
Experienced results-driven Sales Professional eager to contribute strong business development, client development and servicing to actively support the employer in optimizing revenue performance
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pt -45pt;">PROFILE
Effectively defines, develops and implements targeted action plans to maximize productivity, efficiency and profitability. ~ Exceptional ability to research and evaluate industry trends and competitor products and use findings to design and execute innovative strategies. ~ Dynamic and strong communication, presentation, relationship building and problem-solving abilities. ~ Excel at interacting with broad populations including senior management, sales and customer service staff as well as clients. ~ Proficiently steer projects from concept through delivery.
CAREER ACHIEVEMENTS
§ Recognized at Krames in 2006 for achieving 103% of quota.
§ Developed new territory at Intelligencer resulting in $5.2 million in sales.
§ Built in excess of $4 million per year in new business at Mars Graphic.
§ Achieved Presidents Club Award at Mars Graphic in 1997 & 1998 for sales over $1 million over budget.
PROFESSIONAL EXPERIENCE
Account Representative, Krames - Yardley, PA 2006-Present
§ Expand existing territory and obtain new business by proactively identifying and providing patient education materials to businesses and hospitals in both print and electronic solutions for integration with EMR.
§ Conduct webinars and power point presentations.
§ Successfully promote superior service and exceptional customer satisfaction by promptly responding to customer inquiries, troubleshooting problems and delivering product/service education
§ Apply solid communication skills toward establishing key relationships and liaising with management, clients and vendors.
Sales Representative, Intelligencer Printing Company - Lancaster, PA 1999-2005
§ Built an extensive professional network; effectively communicated with key influencers.
§ Prepared and presented proposals and successfully sold in a highly competitive market.
§ Kept abreast of industry changes; managed press approvals and client concerns.
§ Effectively served as a liaison with in-house production to monitor progress of projects to meet client needs while working proficiently from home office
Account Representative, Mars Graphic Services, Inc. - Westville, NJ 1987-1999
§ Top performer in selling commercial printing.
§ Maintained full responsibility for presentations, press approvals and communicating client requirements.
Additional Experience
Sales Specialist, Sillcocks Plastics Inc. - Berkeley Heights, NJ; 1979-1987
EDUCATION & CONTINUING PROFESSIONAL TRAINING
Associates Degree in Liberal Arts - Kean University
Paper & Paper Making - Graphic Arts Association of Philadelphia
Print Sales - Printing Industries of Metropolitan NY (PIMNY)
Certification, Graphic Art Sales Institute - Graphic Art Sales Foundation (GASF)
Negotiation as Art - Harvard Business School
Community activist for responsible development
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