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Contact Candidate


Name:

Daphne

Location:

US-Georgia-Atlanta

Experience:

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

Reconveyance Liaison

Personal Website:

Objective:

To obtain a challenging analyst position within a large company.

Resume Text:

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Experience

 

3/ 2003-Present

PHH Mortgage Corporation

Mount Laurel, NJ

Reconveyance Liaison

§      Promoted three times based on strong performance appraisals.

§      Exceeded daily department standards by 25-50%.

§      Prepare Paysat reports.

§      Communicate with attorneys, counties, and homeowners regarding release documents.

§      Resolve client concerns by preparing and mailing corrected release documents.

 

6/2002-3/2003

 

 

Flood Coordinator

§      Resolved flood disputes for homeowners.

§      Consolidated Fleet loan conversion spreadsheets.

§      Calculated flood zone areas through online research.

 

5/2001-6/2002

 

 

Customer Service Representative

§      Maintained a 95% Quality Assurance rate.

§      Handled customer requests and administrative duties.

§      Supported sales representatives, account personnel, and management.

§      Resolved customer complaints for senior representatives.

 

9/1999-5/2001

Summit Bank

Mount Holly, NJ

Personal Banking Representative

§      Performed financial exchange services for customers.

§      Introduced new financial products to prospective clients.

§      Recommended product upgrades to existing customers and initiated new customer accounts.

Education

May 2008

Rider University

Lawrenceville, NJ

Bachelor of Science in Business Administration, May 2008

§      Financed 100% of education through full-time employment

§      GPA : 3.182

 

December 2003           Camden County College                          Camden, NJ

Associate of Science in Business Administration, December 2003

§      Dean’s List

Computer Skills

§      Proficient in Microsoft Word, Excel, PowerPoint, and working knowledge of other Microsoft Office software.

§      Fidelity (CPI) knowledge and strong 10 key ability

 

Special Awards

§      Awarded the 2005/2006 PHH Mortgage Corporation Silver Team Player Award for excellent service

§      Participant in Diversity Council 2007

§      Active member of Society for Human Resource Management

Willing to Relocate/ Travel


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