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Mary
US-Texas-Houston
Assistant DirectorTraining
Implement strategies for continuous enhancement of workforce performance. Able to design and deliver curricula for diverse audiences, from new employees to executive leadership. Expert
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erformance Management
Curriculum Design • Course Evaluation • Results Tracking/Reporting • Quality Assurance
Employee Orientation/On-boarding • Leadership Development • Change Management
Team Leadership • Employee Development • Organizational Structure/Restructuring
Written/Verbal Communication • Custom Content Creation • Succession Planning
PROFESSIONAL EXPERIENCE
HARRIS COUNTY, Houston, Texas • 2006-Present
Government agency with more than 14,000 employees and an operating budget of $1.72 billion. Provides services to 4.5 million people in the greater Houston metro area.
Assistant Director of Training
Direct the creation, content development, delivery, and modification of educational materials for county employees. Work with project coordinators to identify and mentor peer leaders in various departments and training programs. Oversee master calendar for educational programs. Analyze training needs assessment data and lead team in scheduling future projects. Observe training classes and provide feedback to presenters. Contributed to meetings about budget tracking, continuous quality improvement, vendor relations, contract negotiations, and facility and property management. Create and deliver reports on cost-per-unit of training programs, return on investment, metrics analysis of participant core competencies, and class attendance. Lead staff development committee. Manage an annual budget of $2.12 million. Directly supervise a staff of 12.
• Improved employee satisfaction, increased employee participation by 20%, and realized annual cost savings of $90,000 by redesigning format and content of employee orientation program.
• Enhanced employee relations and decreased employee turnover by generating cost savings of $220,000 that enabled county to pay for additional hours of contract training.
• Decreased staff turnover from 35% to 19% and improved efficiency and efficacy of training programs by creating annual master calendar and engineering specialized training teams.
• Spearheaded utilization of HRIS integrated software resulting in increased class attendance, linked course completion to employee merit increases, and improved tracking realizing a cost savings of $134,000 annually.
• Improved program quality and generated ongoing savings of $600 per month by upgrading distance-learning program from ISDN connection to IP connection.
• Received Performance Award for creation and implementation of program resulting in 67% increase in staff completion of state-mandated certification examination.
• Lead executive committee for strategic planning and facilitate governing board retreats.
• Partnered with local nonprofits to offer classes to county employees at no cost to the county.
• Created and delivered custom content leadership, succession planning, and mentoring curriculums and programs.
MARY HATHAWAY-EVANS • Page 2 • mhathawayevans@comcast.net
ADVOCACY INCORPORATED, Houston, Texas • 2005-2006
Federally funded and authorized protection and advocacy system for people with disabilities.
Educational Integration Specialist
Investigated and addressed all Americans with Disabilities Act complaints and concerns involving training. Instructed business and community groups in ADA requirements, and made sure that these groups had necessary training services and materials in place. Reviewed training curricula and made suggestions for revisions. Managed annual budget of $780,000. Supervised staff of 10.
• Created and launched succession planning model to ensure the future internal cultivation of senior management resulting in the internal promtoion of the new CFO.
• Directed team in development and implementation of 360-degree evaluations for all agency employees in Texas.
• Guided team in creation of metrics to track participant comprehension for distance learning and e-learning modules used by more than 2000 people.
• Won statewide award for the creation of a comprehensive disaster preparation and recovery curriculum for emergency personnel in response to Hurricanes Katrina and Rita.
CHILD ADVOCATES, INC., Houston, Texas • 2000-2005
Court Appointed Special Advocate program for Harris County, Texas.
Advocacy Coordinator
Provided training and development services to family court judges, attorneys, social workers, counselors, case managers, and other professionals working with children and families. Created and revised training modules. Partnered with external vendors to provide medical and clinical training. Negotiated contracts and determined schedules with external vendors. Managed annual training budget of $500,000. Supervised staff of 19.
• Delivered annual savings of $75,000 by leading team that streamlined new employee, intern, and volunteer orientation program.
• Lead strategic planning team through the reorganization of the agency with an emphasis on the diversification of management.
• Created annual savings of $88,000 through development of new distance learning and e-learning initiatives in conjunction with the launch of a learning management system (LMS) for improved tracking and efficiency.
• Spearheaded team in design and implementation of online annual training needs assessment utilized by more than 3,000 participants realizing an annual savings of $41,000.
• Created and delivered 36 hour custom content for leadership, succession planning, teambuilding, executive retreat planning, strategic planning, and mentoring curriculums and programs used by City of Houston.
EDUCATION
Doctor of Philosophy in Political Science
University of Houston, Houston, Texas
Bachelor of Arts in Political Science
West Texas A&M University, Canyon, Texas
LANGUAGES
Cherokee • Navajo • Choctaw • Lakota • Iroquois
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