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| Actions | Customer Support Engineer Resume | ||||||||||||||||||||||
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| Name: | athma | ||||||||||||||||||||||
| Location: | India-Tamilnadu-Chennai | ||||||||||||||||||||||
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| Most Recent Job Title: | Customer Support Engineer | ||||||||||||||||||||||
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| Objective: |
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| To work in a competitive and challenging work environment, to contribute the best of my ability towards the growth and prosperity of a progressive company, and to fully utilize my interpersonal and technical skills to pursue a challenging and rewarding career. | |||||||||||||||||||||||
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College Nagapattinam PROFESSIONAL CERTIFICATIONS • Diploma in Computer Hardware technology from TREC-STEP - Tiruchirappalli • MCSE Certified from Sans Bound Solutions - Chennai TECHNICAL EXPERTISE • Installation, Configuration of Microsoft Windows Server 2000, Windows 2003 Server. • Capable of Managing server’s with the concepts of DNS, PROXY, Domain and Remote Access Services. • Remote Administration using Terminal Service, VPN, Dial up Networking. • Configuring Microsoft outlook clients • Capable for Administration and Maintenance of a Windows based network of over workstations and Servers and Windows XP & 2000 Professional and Server operating Systems. Updating all the Desktops and Servers with latest antivirus, hot fix patches. • Card level diagnostic and trouble shooting of systems, installation and configuration of various operating systems, configuration of all types of hardware peripherals such as Switches, Routers, ISDN Modems, NIC cards, Access points. • Installation, configuration and testing of SCSI device such as hard drive, Backup Tape Drives. • Resolving various issues related to patch and virus updating across the network. • Configuring of Network Printer, Local printer, Scanners and all peripheral devices. • Fully able to learn new programs and technologies independently Operating Systems : Windows 2003 Server, Windows 2000 Server/Professional, Windows NT 4.0 Server, Windows XP/9x. Network : LAN, VLAN and VPN . Applications Mail Client - Outlook Express, Netscape Navigator, MS-Outlook, Backup Utilities - Windows 2000, 2003 Backup. Disk Utilities - Disk Manager, Partition Magic Antivirus Solutions - Norton Antivirus, Mcafee, Norton Internet Security, Fix tools. Internet Browsers - Internet Explorer, Netscape Navigator, Mozilla RELEVENT EXPERIENCE Presently Working in Lantech System Private Ltd as Customer Support Engineer from Jan 2007 to till date. Responsibilities: Attending corporate customer’s Server systems like IBM x series, etc. Resolving various issues related to Patch and virus updating across the network. Installation, Configuration, Troubleshooting and giving Technical system support for all kinds of Laptop. Worked as Customer Support Engineer in S.K Computers from March 2005 to Dec 2006. Responsibilities: Troubleshooting the Desktops & Network Related Issues. Installation and Configuration of Windows 9x/2000 Family & XP. Configuration of Local and Network Printer. Installing the general soft wares like ms-office and troubleshooting the soft wares. Worked as System Engineer in Bentros Logics Pvt.Ltd from Dec 2004 to March 2005. Responsibilities: Handling customer calls and giving them solutions according to their requirements in System. Assembling and Troubleshooting of all kinds of personal Computers and Peripherals. Handling Printer, Monitor and other Peripheral related problems. Worked as Trainee Engineer in Wings Computer Care System from Aug 2004 to Nov 2004. Responsibilities: Handling customer calls and giving them solutions according to their requirements in System. Assembling and Troubleshooting of all kinds of personal Computers and Peripherals. Handling Printer, Monitor and other Peripheral related problems. PERSONAL PROFILE Father’s Name : Mr.C.Muthumasilamani Date of Birth : 22-07-1982 Age : 25 Years Sex : Male Nationality : Indian Religion : Hindu Permanent Address : #1116, III rd Main Road, Mathur M.M.D.A, Chennai – 600 068. Tamil Nadu, India. Email Address : 82.athma@gmail.com Passport No : G0967262 Languages Known : Tamil, English Martial Status : Single I hereby declare that all the above-mentioned particulars are true to best of my Knowledge. Signature Athmanathan M
Customer Service Executive, Migration Trainer | fresh graduate geologist | Project engineer | Project engineer | |
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