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Account Executive/Sales Resume
charmaine
US-North Carolina-Greensboro
Administrative Assistant
I am a seasoned Customer Service Professional. I am looking foward to having a "career" that allows me to use my interpersonal skills. I absolutely enjoy working in the customer service arena. I am a team oriented individual, but I am very capable of working independently.
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Typing, Data Entry and Database Management
Thomson Prometric Baltimore, Maryland 2004-2005
• Customer Service Representative
• Handle escalated customer service calls
• Schedule Appointmnents
Apple Ford Columbia, Maryland 2003-2004
• Business Development Associate
• Conduct Customer Satisfaction Surveys
• Answer multi-line phones
First USA Bank One Frederick, Maryland 2001-2003
• Collections
• Processed credit card and debit payments
• Analyzed accounts
Sierra Military Health Services Baltimore, Maryland -1998
• Customer Service
• Assisted Customers
• Coordinated Medical Appointments with clients
Professional Associations
Transferable Skills Woodstock Job Corp, Business Administration Certificate
Microsoft Word, Outlook, Excel, Internet Explorer, Multi-line phones, Data Entry
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FACULTY DIVERSITY FELLOWSHIP 2009-2010 Academic Year
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