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Vidhya
India
Contect review editor
I like writing
I am interested in documenting the instructions for using products.
I chose technical writing as my career because it helps to improve my domain knowledge.
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m The Writers Block in 2008
Completed six sigma training in April 2007
Learnings
Fundamentals of Technical Writing
Parts of Manual
Documentation Life Cycle (DLC)
Created users manual and template
Documented instructions for procedures
Tools learnt
Microsoft office applications
SnagIt8
RoboHelp X5
Achievements
Appreciated by the trainers for team work
Professional Experience
1. Working as a content review editor with Infosys BPO, Bangalore since April 2006 (1 year and 9 months). I edit Yahoo! Online advertisements.
Infosys BPO Limited is the BPO (business process outsourcing) subsidiary of Infosys Technologies Ltd. The company was started as Progeon Limited in April 2002 and is today among the top 10 third-party BPOs in India according to NASSCOM 2004-05 rankings.
Key Responsibilities
Editing grammar and spelling errors
Mentoring the newly recruited editors
Preparing PowerPoint presentation on guidelines
Updating the guideline and clarifications in the backyard
Keep a track of problematic account ids and communicating the same to the team
Achievements
Maintaining 99% in quality and 100% in productivity
No client escalation s
2. Worked as a English teacher in Scism Matriculation Higher Secondary School from June 2002 to January 2006 (3 years and 6 months)
Key Responsibilities
Prepared notes for every lesson
Encouraged and guided students to participate in academic and cultural activities
Set question papers for quiz competitions and exams
Conducted spoken English classes
Achievements
Produced 100% result every year
Samples and references available on request
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