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Donna
US-Illinois-Chicago North
Vice President, Human Resources
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icient manufacturing center and retain Chicagoland-based factory.
§ Completed HR due diligence and integration for acquisitions in the US and China.
§ Accelerated resolution of labor issues during China acquisition to return workers to full productivity within hours of a walk-off.
§ Implemented Talent Management process resulting in improved performance and ready internal candidates for key jobs as they became open.
UNDERWRITERS LABORATORIES: Director of Global Performance Improvement 2002 – 2003
Supported 6,000 employees worldwide in the areas of training, organization effectiveness, staffing, internal communications, program management, and leadership supply, including P&L accountability for an external training business.
§ Reduced expenses of external training business by 10% and increased revenue by 150%.
§ Increased employee change readiness ratings by 40% in three months.
§ Reduced costs of executive recruiting by 67% while reducing cycle time by 50%.
§ Implemented electronic infrastructure for training with a payback time of six months.
§ Improved the consistency of technical decisions while reducing training time by 33%.
MOTOROLA 1988 – 2002
Integrated Electronic Systems Sector
Director of Leadership, Learning, and Performance 1997 – 2002
Managed organization and leadership effectiveness, training, and change acceleration for a $3 billion sector. Implemented the performance excellence initiative for the corporation including Six Sigma/Black Belt campaigns.
§ Implemented and institutionalized organization design programs used to reorganize the businesses for growth.
§ Originated and institutionalized a performance management program that aligned individual and organizational goals.
§ Improved hiring cycle times and retention metrics by integrating strategy process with human asset planning.
Human Resources Manager - Energy Systems Group 1995 – 1997
Led human resource function for an 850-person manufacturing operation. Supervised all human resource functions including employee relations, staffing, compensation, benefits, diversity and compliance, security, occupational health, training, and organization effectiveness.
§ Reduced exempt overtime by 17% and reduced turnover by 500%.
§ Implemented human resource metrics to track performance and focus improvement plans.
§ Introduced an innovative employee relations model that was adopted by all Motorola facilities worldwide.
§ Hired 600 associates, technicians, supervisors, and engineers and reduced hiring cycle time from weeks to hours.
DONNA HOROWITZ PAGE TWO
Component Product Systems Technology Group
Senior Consultant/Human Resource Manager 1993 – 1995
Supervised all hr needs of a 400-person engineering group and 600-person manufacturing group. Implemented organizational interventions for 3,000 worldwide employees, which included front-end analysis, reengineering, empowered teams, strategic planning, process consultation and redesign, and training and development.
§ Reduced employee-relations issues by facilitating strategic planning process with the engineering department.
§ Saved $6 million per year by reducing customer returns by 40%.
§ Served as human resource leader for the divestiture of corporate quartz shop.
§ Organized activities that improved an IT department’s SEI rating from level 2 to level 5.
Semiconductor Products Sector
Manager Employee Assessment and Development 1991 – 1993
Created and implemented internal and external testing and assessment programs. Provided expert consultation on surveys and organizational effectiveness.
§ Decreased administration cycle time 10X its original length, while reducing cost 10%.
§ Reduced product development cycle time by six months in new product team.
§ Implemented technician selection tests, which saved $4 million per year.
§ Improved case-closure cycle times 20% during integration of a new third-party workers’ compensation vendor.
Corporate Human Resource Planning and Research Administrator 1988 – 1991
Implemented selection and certification testing. Created and administered corporate-wide survey of 100,000 employees worldwide. Consulted on empowered teams, work system and job redesign, performance management, and skill-based pay.
§ Saved $25 million over 4 years by implementing operator selection tests, which resulted in CEO Award.
§ Redesigned corporate-wide employee survey which resulted in improved customer satisfaction.
IBM: Personnel Research Associate 1987
Assisted in processing company-wide annual global employee attitude survey. Trained and supervised temporary employees and assisted in the planning and analysis of research studies.
EDUCATION
DePaul University, Chicago, IL Ph.D. Industrial/Organizational Psychology 1989
DePaul University, Chicago, IL MA Industrial/Organizational Psychology 1987
University of Michigan, Ann Arbor, MI BA Psychology and Sociology 1984
ADDITIONAL TRAINING AND EXPERIENCE
Co-Chair, Human Resource Management Association of Chicago, International Interest Group
Negotiating and Administering the Labor Contract, University of Michigan Ross School of Business
Manufacturing Management Institute, Motorola University
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