Account Executive Resumes in US-Georgia-Atlanta: Vanessa

Account Executive Resume

Contact Candidate

Name:

Vanessa

Location:

US-Georgia-Atlanta

Experience:

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

Account Executive

Personal Website:

Objective:

To aggressively prospect, manage and maximize profitability with a professional customer service aptitude

Resume Text:

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kly Product training, consistent follow up and providing technical support
· Achieved 100% return of Customer base previously dissatisfied with company’s customer service. Identified problems and worked closely with operations to regain confidence in delivering products and services
· Achieved up to 75% pull-thru for most consistent Customer Productivity
· Proficient in preparation of reports, business plans, marketing strategies, Pipeline and Account management
· Able to listen effectively and convey benefits of products and services that generate interest in customers and provide sales
· Experience with inside sales and outside sales in a remote office environment
· Exceptional Customer Service aptitude; Self-motivated and solutions oriented
· Able to quickly learn and disseminate new product offerings
· Ability to work well with people, build teamwork, and exemplary leadership
· Effective written and oral communication skills; Ability to multi-task and prioritize workloads; take initiative to get problems solved to ensure repeat business

EXPERIENCE

06/06 – 02/07 COUNTRYWIDE Bank, Georgia
Account Executive
· Sale of Mortgage products to area Brokers, Banks Credit Unions, and Builders
· Able to generate $9M in new business in a declining market territory
· Provide technical training and support for CWBC website; Marketing with MS Office
· Proficient at analyzing scenarios, consulting, closing sales and negotiating with executive levels to meet customer needs

09/06 – 05/07 MortgageIT- a subsidiary of Deutsche Bank, Georgia
Account Executive
· Sale and Marketing of Mortgage products of diverse product lines
· Presentation and training to over 50 area brokers
· Over 65% pull-thru in customer retention in 3 month production
· Familiar with identifying markets, appraisals and housing inspections

12/05 – 09/06 INDYMAC BANK, Michigan/Georgia Territory
Business Development Manager
· Development of Construction Lending to area builders and brokers.
· Product Presentations and Technical Training of E-Mitts Website
· Exceptional Product Knowledge, Problem Solving and Meeting Deadlines

09/02 – 12/05 WELLS FARGO BANK, Michigan
Emerging Markets Specialist – Account Executive
· Highest Home Equity Sales Percentage Increase by 153% in 2004
· Most Producing accounts and customer loyalty in Home Equity & FHA loans
· Emerging Markets products liaison for low – moderate homeowners
· Sale of Mortgage Products, Daily Oral & Power-point presentations, Loan Structuring, Pipeline Management, Supervised Branch office, Sponsored Seminars & Trade Shows

09/97 – 09/02 COUNTRYWIDE HOME LOANS, Michigan
Account Executive
· Managed Michigan and Ohio Territory providing sale and management of Prime, Construction, FHA and Home Equity Products to area businesses.
· Provided training sessions for Brokers on Desktop Originator, Loan Prospector and Pilot training for launch rollout of CWBC website.
· Achieved Sales Challenge for Top Sales of $30M month in 2001 and Recognition for Most Producing Accounts in 1998
· Recognized for most new account business
· Proficient in Compliance regulations and lending policies/procedures
· Daily Prospecting new accounts, Cold calling, and generating new referral sources

1990 – 1997 FIRST OF AMERICA BANK, Michigan
Sales Originator – Residential Mortgages
· Conduct loan pre-qualifications, originations, respond to daily rate calls, prospecting/cold calls
· Develop creative targeted marketing campaigns to support mortgage origination defined areas
· Organize community promotions, i.e. open-house seminars, realtor services and trade show for the lending area
· Manage customer situations, administration, office personnel and monthly commissions. Functions required strong people skills, above average computer skills and organization
· Coordinate construction loan documentation and draw disbursements
· Review financials, credit reports and supporting documents for preliminary approval according to underwriting guidelines
Closing Specialist/Mortgage Loan Assistant
· Performed Residential Mortgage Closings for FHA/VA and Conventional Loans
· Prepared documentation for Construction Loans
· Promoted sale of bank products/services by recommending methods to increase marketing strategies and sells
· Constant customer service contact to assure 100% satisfaction and understanding of mortgage terminology and conditions
· Prepared computation of closing cost, tax escrows, insurance, payoffs, construction draws/disbursements using Omni, HOGAN & Vector systems
Commercial Lending Assistant
· Performed Administrative responsibilities to the Senior Vice President and 5 Loan Officers
· Coordinated high volume workloads which required multiple deadlines, confidentiality and accuracy in a customer service environment
· Prepared legal documentation for various loan types which involved formation of interest payments, commitment letters, analyzing compliance regulations
Warehousing Clerk
· Processed loan request, drafts/checks, credit line advances/pay-downs and allocation of funds for wire transfers
· Shipped FNMA sold loans under strict deadlines, according to agency requirements, along with proficient quality service and professionalism
· Proficient in problem solving, negotiating and clear communication skills required

ANCILIARY ACTIVITIES

Acacia Grove Community Center, President, 2005-06
· Implemented programs for Senior and Underprivileged Youth for Non-profit Organization
· Oversee development, delegating and facilitation of finances, fundraising & administration
· Managed over 50 employees and volunteers for operations and projects
C.A. Williams Mental Health, Advisory Board, 2005
· Participated in providing ideas & raising funding for mental health facility
Michigan Mortgage Brokers Association, Active Board Member, 1998 – 2005
· Represented lenders on Committee Boards such as Casino Night, Golf Outings
· Participated in panel discussions; Enrollment
Comfort Zone Retail Business – 12 Oaks Mall, Heat Therapy Products, Owner, 1999 –2000
· Trained and Managed 25 employees on sales and professionalism skills
· Provided financial management, enforced corporate compliance and policy
· $20K profit on first retail business venture
Independent Beauty Consultant for Mary Kay Cosmetics, 1995 –1997
Imani Ministries, Facilities Manager, 1993 –2006
· Managed and delegated all areas of church administration
Professional Model, 1987 – 1993

EDUCATION
Annual Certification in Fair Lending Laws, HMDA, Code of Ethics, 2004 – Present
Middleton Real Estate School, 1997
Wayne State University – Business Administration – 3 years
American Institute of Banking (AIB) 1993 – Real Estate Lending/MGIC courses
Cass Technical High School, Graduate 1987

Special Skills
Typing 55 wpm, Data Entry, MS Word, MS Excel and MS Power-point, Sales tracking systems

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