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Mortgage Underwriter III Resume
t evonne
US-California-San Francisco
10+ yrs
No
Yes
Family Case Manager
To utilize over 10 years of experience in the fields of social service, wellness and artistic expression working with under served women and children in a progressive client centered organization.
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e and comprehensive knowledge of social services. Specific capabilities include:
ü Conflict Resolution ü Behavior Modification ü Group Facilitation/Presentation ü Independent Living Skills
ü Job Search Training ü Nurturing/Mentoring ü Program Development ü Supervision/Staff Training
ü Evaluations/Assessment ü Community Outreach ü Scheduling/Documentation ü Project Management
EXPERIENCE
EAST OAKLAND COMMUNITY PROGRAM, Oakland, CA 04/06 – Present
Family Case Manager
Perform case management for the Matilda Cleveland Transitional Housing Program and implementation of new program. Coordinate services, life skills, money management, career development and education goals. Bridge homeless to permanent housing. Case load of 7 families.
FRED FINCH YOUTH CENTER, Oakland, CA 06/05 – 03/06
Resident Counselor
Supervised up to 12 vulnerable youth in a residential transitional living program. Serviced youth through various programs including substance abuse, mental health issues, homelessness, recreational programs, cultural sensitivity, school-based counseling, in-home crisis management and vocational training.
BUILDING FUTURES WITH WOMEN AND CHILDREN, Alameda, CA 08/02 – 10/04
Resident Advocate
Served homeless women and children with domestic violence issues in a continuum of care agency offering emergency, transitional, and permanent housing for homeless and battered women. Provided services in a 25-bed shelter with responsibility for ensuring the security and safety, carrying out shelter guidelines and schedules, handling crisis situations, educating participants and answering the crisis line. Duties included intake procedures, documentation, orientation, Q&A, group activities, resource referrals and domestic violence group facilitation.
SPIRIT DRUMZ INSTITUTE, Oakland, CA 01/02 – 04/04
Associate/Expressive Arts Program Coordinator
Co-facilitated leadership development workshops/drum workshops and fostered daily empowerment for groups up to 50 in a creative-expressive performance arts program. Provided services to individuals, schools (K - University), organizations, corporations and private groups. Instilled in participants social skills through theme-based activity programs and explored diversity by means of cultural awareness programs. Coordinated performances at institute or onsite at businesses and schools.
LOS ANGELES YOUTH NETWORK, Hollywood, CA 08/99 – 12/01
Shelter Manager
Directed activities in a transitional shelter for runaway and homeless youth ages 12-18 and helped abused, neglected and homeless adolescents become self-sufficient. Supervised 4 staff members and up to 18 youth. Management duties consisted of counseling, treatment planning, scheduling, evaluations, purchases, orientation, training and group facilitation.
T. EVONNE WILLIAMS
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EXPERIENCE
(Continued)
MENTORSHIP 2000, Los Angeles, CA 02/98 – 10/01
Project Coordinator
Coordinated program for correctional facility for juveniles 12 – 17. Served as counselor, facilitator, program coordinator, recruiter, trainer and co-facilitator. Developed social skills and introduced various art forms to develop a positive means of expression. Facilitated counseling with inmates, group and one-on-one sessions mediation and supervision of staff. Special counseling and program development for female juvenile inmates including mentoring, social skills development, career counseling and family planning.
KRUKS/TILSNER HOMELESS YOUTH CENTER, Hollywood, CA 02/95 – 12/97
Senior Youth Advocate
Served as a youth advocate through a Transitional Living Program in a 24-bed residence for youth 18 – 24. Performed assessments, developed life skills such as budgeting, shopping, finding housing as well as interview and job search skills.
UNITED STATES AIR FORCE, Lackland AFB, TX and Overseas 1985 – 1988
Aircraft Mechanic – Repaired F4E Phantom Fighters
EDUCATION AND SPECIALIZED TRAINING
Laney College, Oakland, CA – Associate Degree Sociology
Los Angles City College – Spanish ü West L.A. College – Creative Writing
First Aid/CPR Certification ü Domestic Violence Counselor Certification
Tai Chi/Chi Kung Instructor and Women’s Fitness Specialist Certifications
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Senior Human Resources Manager
Coordinator of Civic and Community Engagement
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