CUSTOMER SERVICE Resumes in US-California-Long Beach: CORINNE

CUSTOMER SERVICE Resume

Contact Candidate

Name:

CORINNE

Location:

US-California-Long Beach

Experience:

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

CUSTOMER SERVICE

Personal Website:

Objective:

To obtain a position where I can best use my Customer Service skills/experience to excel. In addition to having a full opportunity to learn new methodologies with the ability to continue to grow through advancement.

Resume Text:

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n. I’m also proficient with using software applications such as Microsoft Word 2003 & 2007 and Word Perfect.

EDUCATION:

2006- Present
Long Beach City College
Degree in Business expected in 2009

EMPLOYMENT:

10/2006-10/2007 USEIT FCU
Loan Processor
Performed customer service, data entry, use of 10-key while working up loan applications for auto and personal loans, check members credit thru Experian, calculate debt to income ratio, quote rates and terms, open new accts for checking and savings, and verify valid I.D. Perform general bank duties and financial transactions. Balance cash and checks on a daily basis. Other duties included, filing, faxing and copying.

02/2006-10/2006 Western FCU(Advantage Group Staffing Temp Agency)
Loan Processor/MSR
Complete loan applications thru CUDL from different car dealerships by finding their debt ratio, making sure the MSRP isn’t over its value. Reading and understanding members credit reports along with their credit scores. Use of 10-key while inputting applications through Qwikloan after application is approved or denied. Customer service, data entry, filing, faxing and copying is done throughout the day along with answering and transferring calls from the dealerships or members. Other duties included refinancing, clearing titles, pre approvals, personal loans, credit card loans, home equity loans. Cross selling products. Volunteer to help in the call center, taking inbound calls regarding loans, rates, and acct balances.

07/2004-02/2006 Bank of the West
Bank Teller
Strong cash handling, fast-paced, high-volume with face to face customer contact, use of 10-key while processing customer financial transactions, establish and control customer files. Identify fraudulent activity to prevent potential losses to the bank. Identify and cross sell products and services beneficial to the customer needs. Address customer questions and concerns and refer to appropriate internal resources for resolution. Filing and answering phones.

03/2001-07/2004 Santa Lucia Bank
Bank Teller
Customer service, data entry, use of 10-key while performing bank transfers, withdrawals, deposits,payments, cash advances, saving bonds, handled large money transactions, ensured cash is secured according to policy throughout the course of day. Completed all work within the regular work schedule, balance cash box quickly and accurately. Handled retention and check filing at end of the day. Along with answering phones, faxing and copying.

02/2000-03/2001 Bank of America
Bank Teller
Process transactions accurately and efficiently in accordance with established policies and procedures. Cross-sales/referral by identifying the customer’s needs and refer financial products and services to consumer and small business customers. Ensure regulatory requirements, such as Anti-Money Laundering and Bank Secrecy Act are adhered to. Cash handling and customer service ; Must be able to respond to inquiries or complaints from customers, answer inquiries and provide information to customers, perform written and verbal communications, and use a 10-key adding machine or keyboard. Along with filing, answering phones,faxing and copying.

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