District Manager Resumes in US-Pennsylvania-Pittsburgh: Karen

District Manager Resume

Contact Candidate

Name:

Karen

Location:

US-Pennsylvania-Pittsburgh

Experience:

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

District Manager

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Objective:

I am seeking a District or Regional Management position.

Resume Text:

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eland, Ohio
Asked by ownership to remain with Sylvan upon their purchase of our Franchise centers. Plan, coordinate and manage daily and monthly activities of the centers to drive revenue and profits. Oversee, manage and review the work of the district management team including the District Education Manager (DEM), 16 Center Directors (CD) and 16 Directors of Education (DE). Prepare center budgets quarterly with Regional VP. Monitor, review and give feedback to all centers on weekly statistics and monthly/yearly goals. Responsible for Profit & Loss for districts. Schedule and design monthly meetings with district team. Hire/develop staff. Monitor weekly meetings in each center. Attend meetings when necessary to assess problems and create solutions. Identify opportunities to improve sales and provide necessary sales training. Provide continuous training to Center Directors and staff in mastering the sales effort, including generation of profit. Identify and focus efforts to increase center credibility and business. Coach for improved performances.
• Chosen to be part of a National Sales Excellence team. As part of this team, I conduct week-long trainings across the country for corporate and franchise employees, several times a year.
• President of the Pittsburgh DMA advertising Co-Op 2002 to Present
• Keep centers active in local and community events, affiliations with schools, business groups and other organizations that will impact their business.
• Improve and implement systems that will enhance quality, efficiency and profitability. This includes analyzing and tracking all results, creating spreadsheet and tracking systems, creating and implementing incentive programs and contests for my team.

• Served as a mentor to a DM in South Boston, a struggling district, from June 2004-August 2004. During this time, was asked to work with the DM on her management skills as well as assist in bringing the District up to level against the previous years performance. Achieved the result of bringing the District from a 14% decrease to a 4.5% increase during the 3 months.
• Served as Acting Regional in 2007 while the Regional was out on medical leave
• Served as a field liaison to the corporate office to work on a cross-functional team consisting of the President, the Vice President of Sales, the Director of Operations and the Regionals.
• Asked by company to head up District Sales for a newly acquired District in Cleveland/Akron Ohio, while maintaining sales accountability for the Pittsburgh market. Designed and executed a timeline to transition the new centers from franchise operations to corporate operations. Hired and trained District level management team consisting of an Assistant District Manager and a District Education Manager as well as 11 Center Directors and 10 Directors of Education.
• Recipient of multiple Regional and National Sales Awards for District Sales team.
o 2004- National awards for the highest usage of our financing program, highest increase in inquiries and tests due to local marketing efforts
o 2005- National awards for lowest turnover of sales force, highest usage of our financing program and highest academic growth
o 2006- Regional awards for highest student body growth, highest close percentage, highest funding for our financing program, and winner of the soaring in to spring sales contest. National award for the highest usage of out financing program. One of the members of my team was also the first runner-up for Director of Education of the year in the company.
o 2007- 12 National awards including the highest % over budget, highest % profit increase, highest usage of our financing program, most efficient usage of labor dollars while achieving budget, highest dollar increase over previous year and highest % increase over previous year, highest student body increase over previous year, and District of the Year. In addition, one of the members of my team was the 1st runner up for the Center Director of the year in the company.

Superior Learning Systems
Vice President, Operations (February 2000 – January 2002)
Pittsburgh, PA
Responsible for building a market of Sylvan Learning Centers in the Pittsburgh area through the purchase of existing franchise centers and the building and development of new locations. Responsible for all operations of 6 locations including creating budgets for the corporate and center levels, meeting budget goals and effectively managing profit and loss. Market company services to schools, professionals and the community. Accountable for recruitment, interviewing and hiring of the management team. Developed a training and evaluation program for all new employees. Create and maintain strong relationships with vendors and advertising sources. Assist in the development of District Managers in the Atlanta and Boston markets.

JENNY CRAIG INTERNATIONAL September 1993 – February 2000
Pittsburgh, PA

Jenny Craig, Inc. is one of the largest weight management service companies in the world. The Company offers a proven, comprehensive program that, through sound nutrition and simple activity, helps clients achieve the balance necessary for optimal weight loss and personal well being.

Regional Supervisor (July 1997 – February 2000)
Management of the Pittsburgh region, which included eight offices and two satellite locations. Responsible for all operations as well as meeting budget goals and effectively managing profit and loss. Provided continuous training, developmental experiences and feedback to enhance individual performance of management team and staff, in both group settings and individually. Accountable for recruitment of new staff members. Conducted all final interviews, hired and evaluated performance. Strict implementation of the company’s policies and expectations. Support corporate objectives and provide feedback as to their impact in the field.

Assistant Regional Supervisor (June 1996 – July 1997)
Assisted Regional supervisor in all areas. Conducted new hire training for all new employees. Conducted monthly continuing education classes for all staff members. Responsible for monitoring vacation and sick time for all staff members.

Center Director (April 1995 – June 1996)
Monroeville, PA
Responsible for the operation and profitability of the Monroeville location. Met with both new and current clients to ensure customer service. Sold the program to prospective clients. Trained staff daily, to ensure quotas were met consistently. Monitored inventory weekly.

Program Director (October 1994 – June 1996)
Fox Chapel, PA
Responsible for all sales of the program to prospective clients and ongoing food sales.

Consultant (September 1993 – September 1994)
Squirrel Hill, PA
Service and maintain client base.

EDUCATION

UNIVERSITY OF PITTSBURGH 1992
Pittsburgh, Pennsylvania
Bachelor of Arts - Communication

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