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Contact Candidate


Name:

Keshena

Location:

US-Washington-Seattle

Experience:

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

Telemarketer

Personal Website:

Objective:

To obtain a full time position as an Office Assistant where I can use and enhance my data entry, secretarial and administrative skills in a position that offers increasing responsibilities and financial growth within the Company

Resume Text:

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ction Skills
                                          
Employment History:

05-07 to present Cornerwest Mortgage Corporation
Culver City, CA

Telemarketer

Responsible for answering all computer generated telemarketing calls to customers inquiring about the purchase, sale or refinance of their property. I handle approximately 15 – 25 calls per hour with a success rate of 10 percent of all calls made in a 20 day period. While this position has improved my customer relations and customer service skills, the currently real estate market does not afford me the opportunity to make a satisfactory salary with benefits.

01-03 to 10-03 Believe In 1 Body JC
Seattle, WA

Receptionist/Office Assistant


Responsible for answers phones, ordering inventory, handling bookkeeping together with payroll. Handling all shipping and receiving of merchandize, store displays and warehouse and stocking issues. I was also responsible for resolving all customer issues or complaints.





Keshena Denton - Resume
Page 2

10-01 to 12-02 Warwick Hotel
Seattle, WA                
 
Receptionist/Data Entry Operator


Responsible for handling a large volume of incoming calls from potential customers seeking hotel reservations or event planning. I worked in a three month training program through a workforce program and was requested back for a consecutive three month period throughout the entire program. In addition to the heavy phones, my duties also included data entry of all hotel and customer information. I performed my data entry quickly, accurately, and efficiently. I consistently demonstrated excellent customer service and communication skills. I responded efficiently to all written and oral requests for reservations, consulted with clients and demonstrated integrity with reference to privacy and confidentiality. I also instructed and trained all new staff referred by the workforce program..  Consistently maintained high stands of excellence.
 

Certificates And Training     
 
Tacoma Community College - GED 2006
Seattle Vocational Institute - Office Administrative Profession – Completed 3 month course

Skills and Abilities

MS Word and MS Pad, Excel w/custom ordered Spreadsheets, PowerPoint, Several Customized Data Entry Programs, I have also completed several business courses and my eager to expand my skills and knowledge.
 


Professional and Personal References Available Upon Request


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