Consultant Resumes in US-California-San Francisco: Rhonda

Consultant Resume

Contact Candidate

Name:

Rhonda

Location:

US-California-San Francisco

Experience:

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

Consultant

Personal Website:

Objective:

To find a challenging and rewarding career opportunity that utilizes my excellent customer service skills.

Resume Text:

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visa applications.
Manifest 100+ visa applications per day.
Ship 200+ passports per day
Responsible for following up on customer questions or client service issues.

3/2007 - 10/2008
Various Mysery Shopping Companies Oakland, CA

Mystery Shopper
Work with various mystery shopping companies to request and schedule mystery shopping jobs such as banks, retail stores, restaurants, apartment complexes gyms, and more.
Pose as customer to evaluate places of business on customer relations, cleanliness, and company policies.
Use online forms to report business evaluations.

6/2005 - 10/2006
Peerless Coffee an Tea Oakland, CA

Customer Service Representative
Managed weekly schedule 200+ of outgoing client service calls for renewing coffee orders.
Responsible for following up on customer questions or client service issues.
Accepted and fulfilled incoming calls for new and existing customers.
Maintained files for daily invoice tracking.
Tracked and followed up on outgoing fulfillment orders and resolved any shipping issues.
General clerical duties as assigned.

4/2001 - 6/2004
Crate & Barrel Walnut Creek, CA

Floor/Customer Service Manager
Managed daily counter and floor rotation schedules for up to 10 employees.
Provided new employee training on order management and inventory management software.
Approved returns and managed customer service issues.
Coordinated delivery schedules with company warehouse.
Managed customer service issues.
Closed registers at the end of shifts.
Provided feedback to store manager for employee reviews.
Interviewed new employee candidates.

6/2000 - 3/2001
Pier 1 Imports Emeryville, CA

Associate Store Manager
Managed up to 8 employees on floor and stockroom including schedules and assigned tasks.
Oversaw customer service activities.
Trained and coached new and existing employees on registers and company procedures.
Was responsible store open and close including cash reconciliation.
Interviewed new employee candidates.
Oversaw stockroom and weekly deliveries of merchadise.
Created and maintained visual displays on sales floor.

4/1992 - 5/2000
Cellar Door Concert Promotions Raleigh, NC

Production Assistant
Supervised team of 7 hospitality including scheduling and assignment of duties.
Organized transportation and hospitality for bands including Dave Matthews Band, Jimmy Buffet, Bette Midler, Janet Jackson, Marilyn Manson, Phil Collins, The Rolling Stones, and Hole.
Served as office assistant to the production office as needed for band scheduling, advertising, and backup receptionist.
Provided support for the band production managers including coordinating runners for concert supplies, scheduling catering, meeting setup and other general clerical duties as required.
Organized grassroots promotions and advertising campaigns increasing awareness of Cellar Door Promotions and events.
Scheduled and oversaw setup and take down of dressing rooms, meeting rooms other special requests by the band for meet and greets.

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EDUCATION
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1993 Communications
Bachelors Degree in Liberal Arts GPA: 3.5 - East Carolina University, Greenville, NC

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