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Staffing Division Director Resume
Rushie
US-California
CUSTOMER SERVICE
I am currently seeking a permanent position where I have the opportunity to grow with the company, while taking the opportunity to learn the business environment to the best of my ability. Also awarded first prize in customer service department for most answered calls.
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istent basis in an inbound call center
· Served as a backup department lead and trained several new hires agents in the “ one call resolution method”
· Also did sales by offering customers more account options and getting them to try other services that were offered by the company.
10/02 - 03/03 Waste Management Oakland, CA.
· Responsible for generation customer billing/ account maintenance
·
· Dispatching and keeping in contact with the Sanitation Workers.
· Obtain and disburse work orders to drivers & supervisors using confidential computer systems and software.
01/98 – 02/99 Zacson, Pleasanton, CA.
· Made outbound calls to customers, offering long distance service.
· Cross sold other company products, Data Entry.
Education
Fremont High School
1993 – 1996 Oakland, CA.
· High School Diploma
· Certified Medical Administration Assistant. Received a Bryman College Located in Hayward, CA.
Interests
References Available Upon Request
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Director of Leadership, Development and Talent Management
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