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ABAP TECHNICAL CONSULTANT Resume
Rhoda-Jean
US-South Carolina-Florence/Myrtle Beach
Assistant Customer Service , Scanning Specialist
To gain full time employment using my past experience and skills.
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Scan and verify document
Johnson & Johnson Consumer Products, Skillman NJ (Temporary Assignment)
Accurately entering alpha numeric information into computer.
Verifying information- deleting and updating information as needed.
Verizon Wireless, Morristown NJ 1994 - 2005
Clerical Assistant for Major Accounts
Provided clerical & administrative support to major account specialists
Mail & faxes – sort, log, deliver
Records maintenance,
Credit checks in Ace database
Research inquiries
Generate monthly reports
Create manual bills
Order supplies
Phone contact with internal customers
Created group IDs and tie codes on-line in company’s billing systems, added to accounts.
Changed billing date on accounts for CD-Rom billing
Worked with support services contacting customers and processing information
Data entry
Assisted on national accounts special project team
Roche Laboratories, (now Lab Core) Raritan NJ 1992 - 1994
Billing Representative
Investigate and resolved customer inquiries
Contacted doctor’s offices and insurance companies for accurate information, coverage and payments.
Check lab records to verify tests ordered were completed and results received
Corrected insurance information and submitted new bills
Issued credit for incorrect or incomplete tests
Processed insurance or personal payments that were not applied or posted incorrectly
Submitted bills to primary and secondary insurers
EDUCATION and Skills
Central Career School, South Plainfield, NJ 2006
Certificate, PC Office System Specialist
Computer Skills MS Word 2003 – Excel, Access, Outlook, Typing
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