Supervisor Records Management Resumes in US-New York-New York City: Guendelina

Supervisor Records Management Resume

Contact Candidate

Name:

Guendelina

Location:

US-New York-New York City

Experience:

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

Supervisor Records Management

Personal Website:

Objective:

Seeking a career with a progressive organization where I can utilize my skills, knowledge and experience in a challenging role that allows for advancement and growth.

Resume Text:

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eling and terminating employees.
* Responsible for facilitating teamwork, providing direction, delegation and review of tasks.
* Assist with setting and managing the budget.
* Work closely with the Records Management staff, to ensure that all office working paper files and records are accurately entered in DRMS, barcode labeled, tracked and securely stored in onsite and offsite storage.
* Responsible for fulfilling internal client requests for retrieval of client working papers on a timely basis, providing superior service at all times.
* Ensure that files are archived and destroyed in compliance with U.S. Firms retention schedules, and for identifying and safeguarding files placed on hold from destruction.
* Responsible for providing technical support, subject matter expertise and project leadership.
* Develop and monitor various reporting and tracking tools and serve as the leader of one or more processes or projects to meet business objectives and quality standards within Records Management.
* Monitor compliance with established business processes; ensure security and privacy of client working papers; lead process improvement efforts.
11/2003 – 1/2007 Montefiore Medical Center Bronx, NY
Health Information Management (HIM) Support Specialist
* Oversaw and managed a staff of 12 to reduce backlogs during early stages of EPF implementation
* Coordinated and assisted with implementation and maintenance activities of HIM Document Imaging System
* Monitor staff productivity by maintaining records on spreadsheets highlighting against performance standards. Redesign productivity record-keeping forms accordingly
* Assist HIM Project Director in development of policies and procedures for HIM redesign processes and Document Imaging system. Use workflows to document pre and post Imaging processes
* Lead in deployment of project plans as suited to needs of internal and external departments relating to their individual processes
* Interact with physicians to explain and facilitate assignments, chart completion and documentation issues and deficiencies
* Prepare reports and statistics on incomplete and delinquent numbers. Interact with department administrators and chairmen to reduce and troubleshoot delinquent status and numbers
* Conduct orientation and training sessions on use of various HIM Systems and processes and provide support as needed. Consult with HIM Managers in development of operational monitoring tools for respective functional units
* Provide training and resources for hospital staff to enable them to conduct training for their Personnel "train the trainer"
* Lead in forms control process with forms vendor to assure Information Management committee approves all forms. Maintain documentation of forms inventory and imaging specifications. Monitor forms for adherence to imaging requirements
* Determine, identify, and develop team skills (based on business need) by facilitating and providing feedback to team members on customer service and communication skills, therefore enhancing quality of support and customer
1/1999 – 11/2003 Montefiore Medical Center/EHIT Bronx, NY
Client Support Specialist/System Analyst
* Provided front-end creative technical support to over 10,000 clients
* Monitored integrity of network and communication links
* Researched, resolved and responded to highly complex client requests
* Actively involved in planning, testing and installation of new features and systems
* Centrally managed, supported and maintained all devices on MMC Network
* Maintained support policies to assure that methods of support delivery provided technically accurate solutions to clients
* Participated in team projects that enhanced quality and efficiency of support
* Provided expert technical training, technical coaching and mentoring to or Client Support Group specialists
* Prepared productivity reports on system usage for future upgrades and expansion
* Aggressively monitored open changes and proactively updated client with status
* Interacted daily with client community, peers, managers, or MIS personnel, independent vendors, resellers or distributors
2/1996 – 11/1998 Harlem Dowling West Side Center New York, NY
Assistant to CFO/Director of Operations
* Managed day-to-day operation of T-time database including setup of labor levels
* Provided technical support for all computer equipment and software
* Ordered new computers and peripherals, installed software, setup and tested all devices prior to turnover
* Operations included A/P, A/R, billing, and inventory
* Prepared annual budgets, revisions, contracts and monthly accrual reports
1/1994 – 11/1995 United Nations Development of New York New York, NY
Assistant to Senior Programme Officer/Chief
* Served as Interpreter for Spanish committee.
* Prepared budget revisions and contracts, as well as processed invoices and reimbursements
* Provide expert technical training, technical coaching and mentoring to or staff
* Responsible for event planning and international travel arrangements
* Responsible for Int'l Communication via e-mail and phone

EDUCATION
6/2006 MBA - Business Administration
University of Phoenix Online
Major: Health Care Administration
Graduated with a GPA of 3.69

6/2002 –BBA- Business Administration
Monroe College, New York
Major: Computer Science
Graduated Cum Laude with a GPA of 3.5

SOFTWARE/TOOLS
McKesson: (QCI WorkStation, HPF Workstation, Reports Manager), Clinical Information Systems, SAP, Remedy v5.01, MS System Management Server v1.2, Outside View v5.1d, Novell Administrator, User Manager for domains v4.0, GroupWise v6.5, Groove, Multimedia, Director 6, MS Office Professional , Corel Office, Lotus Notes, Internet Browser, DRMS, MS Project,

O/S
95/98/2000/XP, Win NT, Novell 5.1, DOS 6.2, UNIX

CERTIFICATIONS/AFFILIATIONS
Certification: Deploying and Support Windows Professional 2000 Advanced
Member, Association for Computing Machinery, 1999 - present
Health Information and Management Systems Society, 2005 – present
Member, ARMA International, 2007 – present

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