Production Support Analyst Resumes in US-North Carolina-Western/Asheville: Cristina

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Contact Candidate

Name:

Cristina

Location:

US-North Carolina-Western/Asheville

Experience:

5-10 yrs

Willing to Relocate:

Yes

Willing to Travel:

Yes

Most Recent Job Title:

Production Support Analyst

Personal Website:

Objective:

A self motivated, results-driven problem solver with exceptional written, verbal and interpersonal communication skills, seeking a challenging position requiring excellent technological, analytical, and customer service skills.

Resume Text:

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plementations and also works directly with large retail chain's IT or EDI departments; some examples include Wal-Mart, Food Lion, Target and Kroger.

Financial Information Technologies, Inc.
April 2006 – January 2007
Technical Support Analyst
Tampa, FL
- Assisted with internal help desk functions including application setup, connectivity issues, and product training.
- Identified and evaluated intended audience interests and capabilities to include browser capabilities, visual appearance, and suggested improvements for service offerings.
- Worked with the following protocols and encryption programs on data exchange between customers: HTTP/S, PGP, S/FTP, AS/2 (Cleo and Cyclone), AS/3, and Sterling VAN.

General Dynamics, Network Systems
October 2004 - April 2006
Logistics Support Representative
MacDill AFB, FL
- Provided high-level administrative support to over 160 General Dynamics personnel, relieving site managers and field representatives of all administrative tasks.

United States Air Force, 15th Special Operations Squadron
July 2000 - August 2004
Operations Resource Manager
Hurlburt Field, FL
- Assisted with day-to-day training and deployment operations in a high ops tempo Special Operations Squadron.
- Ensured 100% safe-guarding and individual distribution of Communications Security (COMSEC) material as needed per mission requirements; a key element used to fight the war on terrorism.
- Designated Status of Resources and Training (SORTS) supervisor; a report which is viewed by the Joint Chiefs of Staff (JCS) and answers congressional inquiries, readiness, and trend analysis, Air Force budget requests, and resource allocations.

RELATED SKILLS
- Basic knowledge of protocols & networking services
- EDI knowledge (Specifically 810, 820, 864, 997, etc.)
- Basic SQL and Database design (Oracle 9i)
- Basic knowledge of HTML, XML, ASP, Java, and Visual Basic

OTHER INFORMATION
- Holds active TOP SECRET/SCI security clearance.
- International travel to South America, Middle East, Europe, and Asia.
- Actively pursuing a degree in Computer Information Systems with Saint Leo University; over 60 credits completed.
- Available for phone interviews anytime and scheduled in-person interviews.