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Denise
US-Virginia
Personnel Specialist
To identify and opportunity with a progressive organization, who will allow me to develop professionally, while enhancin the quality of service
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• Possess a natural curiosity, which drives the desire to be thorough • Excellent in conflict resolution • Work well under pressure • Progressive experience in management, sales, customer service, and general operations • Excellent poise with refined oral/written communication skills • Accustomed to interacting with diverse audiences • Proven Team leader with equal ability to participate as a team member, or work independently to complete a project • Honest • Dedicated • Responsible • Dependable • Resourceful
Experience
3/06-9/07 SI International, Reston, VA
Personnel Specialist (contract/project)
Assisted in the administrative services division of the Military Personnel Service Center for the Department of The Army • Responsible for logging and distribution of permanent orders for retirement, releases of duty and personnel assignment orders • Responsible for distribution of orders to military units assigned to the Pentagon and Crystal City • Performed file management, transfer and accurate distribution of personnel orders and awards to over 100 staff agencies • Assigned to the management/actions/retirement division responsible for issuing orders and retirements • Verified records for enlisted service members entitlement for retirement • Issued order numbers for service members and officers assigned to UIC under command
6/99-5/06 Fairfield Inn Potomac Mills, Woodbridge, VA
6/03-5/06 Hotel Operations Supervisor
Responsible for daily housekeeping crew of about 10, including room cleaning assignments and facilities maintenance Responsible for daily hotel operations to include scheduling and supervision front desk clerks • Prepared schedule • Coordinated communication between front desk, housekeeping and other staff members • Responded to guest inquiries and resolved issues quickly and efficiently
Denise Reubel
6/01-6/03 Front Desk Supervisor
Responsible for all Front Desk Operations, including staff of 7, scheduling, security, room assignments, property management, supplies and common areas
6/99-6/01 Front Desk Clerk
Handle incoming guests upon arrival • Process check ins/outs, obtaining credit card confirmation of the guest payment method and folios • Handled reservations and group parties • Responsible for all balances at the end of each shift • Provided exemplary guest service, including orientation and explaining hotel services
12/93-3/97 New York City Police Department, New York NY
Police Administrative Aide
Worked directly with the administrative supervisor and desk sergeant assigned to the complaint room in the 25th Precinct in Manhattan • Entered/verified all data on reports made during shift, including arrest reports, personal items vouchers, accident reports, and other incident reports as they occurred • Assigned and issued department report numbers • Assisted civilians filing complaints and made referrals to other local support agencies
5/88-1/91 Department of Human Resources, Bronx, NY
Office Aide III
Provided assistance to the office of Legal Affairs at Bronx family court • Performed administrative assistant duties for three attorneys • Conducted general office duties • Typed petitions for court cases, issued subpoenas, and any related court documents • Scheduled meetings with caseworkers, court officers and respondents
4/86-5/88 Department of Parks & Recreation City of New York, New York, NY
Office Aide
Assigned to clerical support in the Budget and Fiscal Management Department. Typed department documents and financial reports and graphs. Worked closely with department director and all staff accountants. Maintained accurate files the reflected status of Budget Office.
Education
Graduate of Norman Thomas High School for Commercial Education, New York, NY
References available upon request
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