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Purchasing/BSR Resume


Contact Candidate


Name:

Melanie

Location:

US-Texas-Dallas

Experience:

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

Purchasing/BSR

Personal Website:

Objective:

I have 13 years office experience and 6-½ years customer service for warranty in the home building industry (You can read more about my experience from my resume attached).
On a daily basis I have had to communicate with venders, field personnel, sales, interoffice personnel, management and design center by phone, email or Nextel. I’m detail oriented, highly organized, self motivated, responsible and very dependable. My office skills include faxing, scanning, copying, printing, postage machine, creating and mailing certified letters
I am use to working in a busy atmosphere and can handle unexpected issues and changes with a smile on my face! I always try to come into work with a positive attitude. I’m very good at multitask and adapt quickly. I enjoy working and I’m also looking forward to a long-term employment.

Resume Text:

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Sotherby Homes Plano, TX 75093

Purchasing BSR
Responsibilities:
· Audit and approve invoices and purchases, including verification of coding and cost
· Resolve discrepancies in invoices
· Maintain records of variances and approvals
· Clean up past due invoices and purchase orders
· Make sure any changes needed to be made to the budget are given to the purchasing department to update that plan number for that subdivision
· Meet weekly and monthly deadlines

2004 – 2006 Grand Texas Homes Dallas, TX 75248
Senior Customer Service Coordinator
Responsibilities:
· Solved customer inquiries and complaints.
· Maintained quality control satisfaction records.
· Provided information for weekly customer service reports.
· Monitored all warranty service repairs until achieved satisfactory
Completion.





2000-2004 KB Home Dallas, TX 75253

Customer Service Coordinator
Responsibilities:
· Handled customer inquiries and complaints, acting as liaison between homeowners and warranty managers.
· Coordinated scheduling and appointments for homebuyers, inspectors, mechanics, and area warranty managers.
· Maintained follow-up procedures on warranty service requests through final inspections.
· Prepared data entry for post warranty claim surveys.


1998-2001 Hampton Homes Dallas, TX
Hampton Homes no longer in business.

Purchasing Assistant
Responsibilities:
· Created and maintained database for tracking work orders.
· Produced house packages for all new starts.
· Compiled and tracked permit packages for various cities.


1994-1999 C&C Engineering Dallas, TX 75243

Production Coordinator
Responsibilities:
· Accountable for processing all incoming house plans, including scheduling.
· Expediting and shipping when structural foundation designs were completed.
· Also, assisted with management of design department.



References Due Upon Request


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