Business Analyst Resumes in US: Vicky

Business Analyst Resume

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Name:

Vicky

Location:

Experience:

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

Business Analyst

Personal Website:

Objective:

Have a solid background in the Technological Troubleshooting, strong emphasis in CIS and consistently exceeding customer service expectations. Skilled in developing and implementing standardized policies and procedures. To be able to obtain a position or opportunity in an Information Technology field as an Analyst, Administrator or IT support field and in return will contribute to the success and further enhancement to the organization.

Resume Text:

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Graduate, May 2006
Computer Information Systems
University of Detroit Mercy

Computer Skills
- Quality Assurance; Software Requirements and Design
- Database Design; Software Construction and Maintenance
- Software Testing, Data Communication and Networks
- Web Development Software: - Java, C++, SQL
- Windows 2000, Windows NT, Windows XL
- Microsoft Access, Project Management
- Microsoft Project and Visio
- Oracle Database programming 10g

Business Analyst (August 2007 Current)
Blue Cross Blue Shield/ASAP Med Staff Temporary Services
Post insurance premium payments through Amysis System
Processed Reports through the use of Crystal Software
Maintained financial reports through spreadsheet in excel
Responsible for posting account receivables

Technical Support (April 2006- August 2007)
Tech Team Global
Troubleshoot issues for clients that had hardware, software, network and connectivity issues
Hardware: include CPU’s, File Server, Domain Server, Laser Jet, Ink Jet and other printers, Hub, and Cisco Routers, routing and configuring
Software: Assist with installation, management and troubleshooting of MS 95 XP, Advanced
Network & Connectivity: Cisco Routers and configuration, connection with Ethernet cables, LAN, WAN and MAN -Active Directory Support
Generated monthly revenue of $4000 weekly

Administrative Assistant (January 2004 April 2006)
University of Detroit Mercy McAuley Health Center
Daily activities include scheduling patients through use of Mysis Software
Served as biller and processed insurance claims through Molenia, Medicaid, Medicare and Great Lakes
Use interpersonal and communication skills to assist co-workers with technical support questions
Back-up networking system daily and able to restore system when it crashed
HIPPA Compliant

Attorney Representative (September 2002-September 2003)
Asset - Debt Collector Warren, Michigan
Worked as Legal Representative
Answered phones communicating with Attorneys and debtors
Utilized system to keep up with 1,000's of accounts bringing in revenues in excess of over $50000 monthly

Administrative Assistant (September 2000 September 2002)
Central Care Management Organization Detroit, MI
Responsible for proofing and copying payroll bi-weekly
Created and maintained forms for 32 case managers for daily usage
Created and maintained data base in Access for monthly billing for over 1000 youth
Troubleshoot computers when case managers encountered problems

Junior Typist - Senior Typist (July 1996 - July 2000)
City of Detroit Municipal Government, Planning and Development, Detroit, MI
Worked as Assistant to Planning & Development Coordinator
Processed grants for Non-Profit Organizations through HUD data system
Requisitioned orders for office equipment and supplies.

Awards/Community Service
Honor Student at Detroit College of Business for maintaining GPA of 4.0
Chairperson of Communications responsible for weekly bulletin and church
directory at Solomon’s Temple
Distinguished Honor Graduate in the Army through Individual Advanced Training
Member of Detroit Parent Network

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